HR 101 for Front Line Managers and New Supervisors
Training your managers in the basics of management principles and HR is the most cost effective and easiest way to head off employee relations problems and legal challenges.
In an increasingly complicated world of employee compliance in which HR struggles just to keep abreast of new developments not teaching managers the basics can be costly. After all it’s the managers who interact with employees on a day to day basis and every day is an opportunity for problems to arise that a manger was never trained how to address.
Knowing what to do in increasingly complicated employee situations can be difficult for even seasoned managers, especially if a manager has never had training. For a new manager these problems are intensified. Further exacerbating the problem is that managers often inherit a dysfunctional department and/or are promoted to supervise those with whom they once were coworkers.
- Basics of the Big Four of employment compliance- Title VII, FLSA, FMLA, ADA
- Managing from Day One – Using the 4 tools of a manager; coaching, performance reviews, performance improvement plans and discipline.
- The 12 elements of documentation
- What to do if someone is struggling doing their job for whatever the reason – having a process
- Inheriting a dysfunctional department – avoiding the pitfalls
- Preventing harassment, bullying and general dysfunction
- How to handle employee complaints
Teri Morning, MBA, MS, SPHR, SPHR-CA is the President of her own HR Consulting firm and Principal Partner in a new company HindsightHR 2013 Employee Relations and Investigation Management software. She has over 15 years human resource and training experience in a variety of professional fields, including finance, retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit company structures. She has consulted with employers on... View Full Profile
This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.