On Demand Webinar

Assertive Communication: Say It With Backbone... Not Bite

Webinar Details $149

  • Rated:
  • Webinar Length: 90 Minutes
  • Guest Speaker:   Pamela Jett
  • Topic:   Business Administration, Business Skills, Human Resources
  • Credit:   SHRM 1.5, HRCI 1.5
All Access Membership

Assertive communication is the hallmark of a true professional.  In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so that you can be a positive role model to those you work with and for.  Are you secretly afraid that you come on too strong or are  you perceived as a doormat?  Would you like to be seen as confident, trustworthy, and professional?  Assertive communication is the key.  And, assertive communication is a skill, one every professional can master.

Your Benefits of Attending:

  • Understand what assertiveness is and what it is not
  • Learn how to avoid the perils and pitfalls of passive-aggressiveness
  • Gain clever tactics to deal with the passive-aggressiveness of others
  • Gain strategies for handling difficult conversations and conflict
  • Learn how to assertively say “no” – and not feel guilty
  • Discover surprising words to avoid and powerful words to choose instead
  • Understand proven language patterns to deal with requests for your time
  • Learn how to use assertive communication to maintain control of your day and productivity
  • Walk away with the best kept secrets superstars use to communicate assertively to leadership
  • Learn how to build inner victory for outer communication success
Powerful, assertive communication skills yield better relationships, better productivity, decreased tension, and better team engagement.  No one wins when issues are ignored or tensions are stockpiled.  Gain critical tools, and the words that matter, to communicate confidently in today’s challenging workplace.  And the real payoff comes when you discover how easy it is to say it with backbone and not bite!

Guest Speaker

  • Pamela Jett

SHRM Credit

Society for Human Resource Management
Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

HRCI Credit

Human Resource Certification Institute
This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.