Invoice Handling Best Practices and Problem Resolution
In AP Now’s recent Invoice survey, respondents identified their most pressing problems regarding the invoice handling process. What is readily apparent is that, despite the promise that automation would eliminate a lot of the headaches experienced with invoice processing that has just not happened. If these issues are not addressed, the accounts payable function runs less efficiently than it could.
And this was before the added pressures created by working remotely when not fully prepared due to the coronavirus crisis. Equally importantly, duplicate and erroneous payments are more likely to slip in, fraud is facilitated and sometimes regulatory compliance is compromised.
That’s why we created this session. In it, we will provide practical, implementable advice on how to deal with:
• New issues raised by the current crisis
• Slow internal invoice approvals
• Invoices without a purchase order number or name of requisitioner
• Invoices sent to the wrong person or place
• Duplicate submission of invoices
• Invoices missing information
• Early payment discounts lost
• Second invoices with a different invoice number
• Checks sent back to the person requesting payment
• Rush checks and
After this session you will be able to:
• Craft processes that will allow the staff to handle invoices regardless of location
• Create best practices that reduce the impact of the above listed weak practices
• Improve the invoice approval response time
• Reduce the number of invoices submitted more than once
• Earn more early payment discounts
• Minimize the number of request for Rush payments and checks returned to requisitioners
Mary S. Schaeffer is the founder of AP Now, a B2B organization focused on creating business intelligence around the accounts payable and payment functions. She has written 18 business books and is a frequent and popular speaker at both online and live events. Schaeffer has created a number of CPE self-study courses, customized training and online training events. She is the developer of the Accounts Payable Best Practice Certificate program. Previously she held positions as an Assistant Treasure... View Full Profile
Aurora Training Advantage is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
For more information regarding administrative policies such as complaint and refund, and cancellation please contact our offices at 407-542-4317 or email@example.com.
This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.