Why Employee Feedback Goes Wrong and How to Improve Your Delivery
Employees dread them, managers dread them, even HR dreads them. So why have employee reviews? Is there a different way, a better way? Yes, there is. This session unveils a shift in approach from annual reviews to real conversations that happen often along with sample techniques and tools.
Areas Covered During Training:
• Learn to engage others in an effective two-way dialogue in order to comfortably and clearly give fact-based feedback.
• Learn to have frequent conversations about what is going well and what needs improvement regarding their performance and behavior in the workplace.
• Learn to follow up using accountability tools and appropriate actions in a timely manner versus waiting for the annual review time period.
Why You Should Attend?
Managers are part of the feedback problem. Performance is actually quite easy to analyze, it’s the behavior that gets us all tongue tied. Yet, the need and desire for accountability and feedback is backed by science.
Wendy Sellers, MHR, MHA, SHRM-SCP, SPHR has 25 years’ experience in HR, change management, operations, strategy, corporate culture and leadership development in all size business (local startup to global enterprise) in a wide variety of industries including healthcare, professional services, higher education, federal contractors, manufacturing, construction, engineering, public safety, non-profit and government agencies (to name a few).When Wendy says “Suck It Up, Buttercup”, this means you are ... View Full Profile
This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.