Lies and Resumes

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Do you really know who you’re hiring? Although employers often treat resumes as facts, a resume is just a marketing tool for many job applicants.  Although it is not unusual for job candidates to want to present themselves as favorably a possible, it becomes a real problem when a resume crosses the line into fraud and lies and qualifies as a work of fiction.

When a candidate’s resume misrepresents things like past job titles and responsibilities, employment dates, skills, experience, or their academic credentials, employers waste valuable time and run the risk of making a bad hiring decision.  Most employers know from experience that if a candidate got the job fraudulently, he or she is likely to be a poor performer in the job.  

The problem is that such resume fraud is not simply an isolated incident.  Human Resources (HR) professionals, hiring managers, recruiters, and background screening firms have all seen an alarming increase in resume fraud and exaggeration.

Resume fraud is made easier by the use of the internet.  There are web sites that will create a false employment history along with authentic looking but fake web sites for supposed former employers, and operators that will verify the false information. There are numerous web sites that will provide applicants with either fake degrees from real schools, or worthless degrees form online diploma mills. 

This webinar will alert employers to the dangers that are lurking in resumes and job applications, and provide practical tools that they can use to immediately to defend themselves from bad hiring decisions based on fraudulent credentials.

Agenda:

•    How to legally check a candidate’s references and verify education.
•    The ten sure signs that an application is a lawsuit or bad hire waiting to happen.
•    Methods to improve resume screening skills.
•    The importance of verifying past employment.
•    Keeping past employment and reference checks legal and useful.
•    The legal and non-discriminatory use of social media to verify credentials.
•    Critical interview questions designed to root out fraud and problem candidates.
•    How background checks help guard against fraud.
•    Background check “do’s and don’ts.”
•    Best practices and legal developments that affect background checks.
•    How to verify past educational claims.
•    The Equal Employment Opportunity Commission (EEOC) and the use of criminal records and credit reports.
•    The impact of new wage secrecy laws.
•    How the Fair Credit Reporting Act (FCRA) impacts employers.

  • Lester Rosen

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Frequently Asked Questions

Resume fraud is increasingly common, with HR professionals, hiring managers, and background screening firms reporting a significant rise in exaggeration and outright misrepresentation. Candidates may falsify job titles, employment dates, skills, academic credentials, or even create entirely fabricated employment histories complete with fake websites and phone verification services. The risks for employers are substantial: a fraudulent hire typically becomes a poor performer, wasting time, resources, and potentially exposing the organization to legal liability. Background screening expert Lester Rosen teaches that employers can reduce this risk by learning to spot the ten warning signs that an application is a potential bad hire or lawsuit waiting to happen, and by implementing consistent, legally compliant screening protocols from the start of the hiring process.
Legally verifying employment history and education means following a structured process that respects anti-discrimination laws, the Fair Credit Reporting Act (FCRA), and applicable wage secrecy statutes. Employers must obtain proper written consent before conducting background checks, use only job-relevant inquiries, and ensure third-party screening companies comply with FCRA requirements. When checking past employment, focus on dates, job titles, and responsibilities rather than salary history in jurisdictions with wage secrecy laws. For education, contact institutions directly or use verified credential services rather than accepting transcripts at face value—diploma mills and falsified transcripts are widespread. Aurora Training Advantage's webinar on lies and resumes provides a step-by-step framework employers can implement immediately to protect themselves from costly hiring mistakes.
Social media can be a powerful, legal tool for verifying candidate credentials—but only when used correctly. Employers should review publicly available profiles on LinkedIn and professional websites to cross-reference claimed experience, titles, and timelines against what the candidate submitted. However, HR professionals must avoid using social media to access protected characteristics—race, religion, national origin, pregnancy status, disability, or age—as this creates discrimination liability. Best practice is to designate a reviewer who looks only for job-relevant information and documents their process. The EEOC's guidance on social media screening provides important guardrails. When integrated properly into a background verification workflow, social media checks can reveal inconsistencies in claimed credentials that traditional reference checks might miss.
The Fair Credit Reporting Act (FCRA) imposes specific requirements on employers who use third-party consumer reporting agencies for background checks. Before ordering a report, employers must provide a clear written disclosure and obtain written authorization from the candidate. If the employer intends to take adverse action based on the report, they must first provide a pre-adverse action notice, a copy of the report, and a summary of rights. After a reasonable waiting period, a final adverse action notice must be sent. Employers who skip these steps face significant legal exposure, including class action lawsuits. EEOC guidance also restricts the automatic use of criminal records, requiring an individualized assessment. Aurora Training Advantage's webinar on resume fraud provides a clear breakdown of FCRA requirements and background check best practices for HR professionals and hiring managers.
Behaviorally anchored interview questions are among the most effective tools for uncovering resume fraud. When candidates have fabricated experience or credentials, they struggle to provide concrete, specific examples of how they applied those skills. Questions like 'Walk me through a specific project you led in your stated role at [Company X]' put fabricators in a difficult position. Follow-up probing—asking for names of colleagues, specific dates, outcomes, and challenges—further exposes inconsistencies. Reference checks that go beyond listed contacts, such as back-channel verification through mutual professional connections, add another layer of protection. Aurora Training Advantage's lies and resumes webinar equips HR professionals, hiring managers, and recruiters with a full toolkit of interview strategies and legal compliance guidance for making confident, fraud-resistant hiring decisions.