

About the Supervisor's Toolkit Series
This isn't another "figure it out as you go" course. Led by renowned leadership expert Pamela Jett, this results-focused series delivers neuroscience-backed strategies, practical templates, and ready-to-use tools to help you lead with clarity, confidence, and impact. Each session provides frameworks and scripts to navigate real supervisory challenges—from conflict and feedback to delegation and prioritization—so you can lead with ease, not trial and error.
Whether you're supervising your first employee or managing a growing team, you'll get the tactical and strategic tools you need to stop reacting and start leading effectively.
Plus...Earn 8 Hours of SHRM and HRCI Credit!
What You’ll Get (and Actually Use!):
- Proven Supervision Frameworks That Work: Master step-by-step approaches for communication, feedback, conflict management, and prioritization—so you always know what to do next.
- Plug-and-Play Communication Scripts: From delivering effective feedback to managing poor performance and leading assertively, you’ll have the exact language to handle tough conversations like a pro.
- Strategies Backed by Neuroscience: No fluff here—just battle-tested tools designed to reduce stress, build influence, and get results, grounded in how the brain responds to leadership and communication.
- Real-World Conflict and People Management Tools: Discover how to handle difficult personalities, resolve team conflict confidently, and shift from people-pleasing to people-leading.
- Delegation, Time, and Meeting Management Systems: Stop spinning plates and start getting results. You'll walk away with productivity frameworks and delegation tools to reclaim your time and energize your team.
- Motivate and Empower Your Team: Learn exactly how to foster buy-in, accountability, and engagement so you can lead a high-performance team—without micromanaging.
In 8 Short Weeks You Will:
- Feel confident handling difficult conversations and underperformance
- Lead meetings, projects, and priorities with clarity and control
- Build trust and credibility as a capable, assertive leader
- Empower others while managing your own time and workload
- Shift from overwhelmed to organized—and actually enjoy leading
Weekly Agenda and Breakdown
How it Works
- Meet Weekly on Zoom for 8 weeks with a dedicated group of supervisors committed to growth.
- We’ll work through core principles, techniques, and practical applications together for one hour.
- You’ll have access to the session recordings and support materials such as assessments, checklists, and templates.
Why This Program Works
- Built Specifically for New and Aspiring Supervisors: You don’t need theory. You need what works. That’s what we deliver.
- Backed by Neuroscience and Real-World Practice: Our tools are based on brain science and 30+ years of field-tested leadership strategies.
- Practical and Actionable: Every session includes templates, scripts, and blueprints—no fluff, no filler.
- Supportive Peer Learning: You're not alone. Learn alongside other supervisors facing similar challenges.
Program FAQs
And, we know that conflicts are sometimes unavoidable. That’s why every session is recorded, so you can watch when your schedule permits. You will be able to do the application assignments before the next session.
About The Speaker
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Pamela Jett
Innovative Communication LeaderAs an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator [...]