Implementing Purchasing Policies

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This informative webinar will guide attendees through the essential components of creating or improving a procurement procedure or program. Whether you are launching a new procurement office or optimizing an existing one, this session will walk you through identifying internal needs, stakeholder requirements, and common workflow challenges. Participants will explore key technical areas to include when structuring policies and will learn how to align these elements with operational goals. Real-world examples will help you grasp how to establish efficient, adaptable procurement processes that serve both the organization and its clients.

A highlight of the session is a practical case study featuring the development of a procurement manual for a grant-funded program that previously lacked customized documentation. This example will illustrate how to structure internal forms, determine procedural authority, and implement electronic workflows. You'll also gain insight into managing procedural changes, ensuring compliance, and maintaining relevance over time. Whether you're starting from scratch or revamping a legacy system, this session offers tools and strategies that apply to diverse procurement environments.

Topics Covered Include:
  • Stakeholder analysis for policy development
  • Workflow design for internal and customer-facing processes
  • Manual development for procurement offices
  • Precedence rules and process timing
  • Transitioning to electronic procedures
  • Avoiding common procurement policy errors
Your Benefits for Attending:
  • Understand how to assess and improve your current procurement procedures through feedback and stakeholder engagement.
  • Learn to draft core internal documents such as Purchase Requisitions, Purchase Orders, Change Orders, and vendor contracts.
  • Gain actionable strategies from a real case study focused on creating a customized procurement manual for a grant-funded program.
  • Identify the rules of precedence, time limits, and approval levels critical to effective procurement operations.
  • Explore the shift from paper-based systems to streamlined electronic workflows, including tips for avoiding common policy pitfalls.
Who Should Attend:

Procurement professionals, contract managers, grant program administrators, compliance officers, and anyone involved in creating or managing procurement policies.

Level: Basic
Instructional Delivery Method: Group Internet Based
Delivery Format: Live Webcast
NASBA Field of Study: Accounting (2 hours)
Program Prerequisites: None
Advance Preparation: No
  1. Introduction 
  2. For Existing Procurement Offices -Review 00:01:37
  3. For Existing Procurement Offices - Stakeholders 00:07:21
  4. For Existing Procurement Offices - Outside Control Agencies 00:14:31
  5. For New Purchasing Offices or New Procedures - Stakeholders 00:21:38
  6. For New Purchasing Offices or New Procedures - Vendor Database 00:30:03
  7. For New Purchasing Offices or New Procedures -Internal Forms 00:36:39
  8. For New Purchasing Offices or New Procedures -Internal Controls 00:46:29
  9. For New Purchasing Offices or New Procedures - Technologies 00:53:57
  10. For New Purchasing Offices or New Procedures - Procurement Manual 00:56:54
  11. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Determining Funding and Rules 01:02:44
  12. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Processing Time Limits 01:07:16
  13. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Bidding Levels 01:08:02
  14. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Document Samples 01:09:03
  15. Purchase Requisition Form 01:10:28
  16. Purchase Order 01:11:30
  17. Request for Quotation 01:14:03
  18. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Bid Analysis 01:15:05
  19. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Procurement Levels and Approvals 01:16:35
  20. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Single and Sole Source Requirements 01:18:09
  21. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Manual Example 01:20:09
  22. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Establishing Workflow 01:20:37
  23. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Procurement Workflow Steps 01:21:04
  24. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Value of a Dollar 01:21:53
  25. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Dollar Threshold Chart Example 01:23:12
  26. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Dollar Threshold Chart  01:24:14
  27. Case Study - Creating a Procurement Manual for a Grant-Funded Program - General Descriptive Information 01:25:28
  28. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Special Approvals 01:26:23
  29. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Single/Source Review 01:26:44
  30. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Definitions 01:28:20
  31. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Definitions cont. 01:30:58
  32. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Definitions cont. 01:32:43
  33. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Time Savers 01:33:24
  34. Case Study - Creating a Procurement Manual for a Grant-Funded Program - Considerations 01:35:15
  35. Pitfalls 01:36:54
  36. Speaker Closing 01:38:57
  37. Presentation Closing 01:39:50
  • Kenneth Jones

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ISM Credit

Institute of Supply Management

This program may be used for Continuing Education Hours (CEH) toward recertification for programs offered by the Institute for Supply Management®, including the Certified Professional in Supply Management® and Certified Professional in Supplier Diversity®.

ATAPU Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in purchasing.

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Qualified Purchasing Agent - New Jersey

  • Asset 00:44:31
  • Audit 01:30:47
  • Bid  00:31:26, 00:35:01, 00:48:49, 01:01:14, 01:03:46, 01:07:28, 01:08:30, 01:21:24, 01:25:04, 01:28:48
  • Bid Analysis Form 00:15:05, 01:21:25
  • Bid Form 01:09:11
  • Change Order 00:39:14, 01:09:09
  • Chart of Accounts 00:27:03
  • Contract 00:10:21, 00:14:50, 00:26:36, 00:35:40, 00:37:42, 01:01:29, 01:13:26, 01:19:51
  • Expenditure 00:30:41, 00:36:22
  • Expense 00:37:11, 00:55:43
  • Independent Contractor 01:29:21
  • Invoice 00:06:54, 00:22:36, 00:36:55, 00:54:26
  • Non-Profit Organizations (NPO) 01:04:29
  • P-Card 00:37:23, 00:50:59
  • Procurement 00:02:57, 00:07:38, 00:14:55, 00:24:09, 00:37:24, 00:49:00, 00:57:02, 01:02:06, 01:03:36, 01:14:16, 01:18:13, 0:1:37:06
  • Purchase Order 00:06:56, 00:07:39, 00:17:19, 00:33:53, 00:37:18, 00:41:24, 00:54:08, 01:09:09, 01:13:15, 01;20:32, 01:30:34
  • Purchase Requisition 00:29:18, 00:36:48, 00:37:32, 00:41:10, , 01:09:07, 01:10:28, 01:17:06, 01:21:14, 01:33:38
  • Request For Information (RFI) 01:31:02
  • Request for Proposal (RFP) 00:49:36, 01:01:14, 01:07:28, 01:26:16
  • Request for Quotation 01:14:05, 01:21:22
  • Scoring Matrix 01:07:42, 01:32:22
  • Stakeholders 00:21:46
  • Vendor 00:07:05, 00:13:23, 00:17:39, 00:23:59, 00:25:51, 00:30:19, 00:38:48, 00:55:33, 01:01:48, 01:11:13, 01:15:49, 01:18:58, 01:34:46
  • Vendor Contract 00:36:39
  • Vendor Database 00:30:12

Asset: Property owned by a person or company, regarded as having value and available to meet debts, commitments or legacies.

Audit: A formal examination of an organization's or individual's accounts or financial situation

Bid: A bid is an offer made by an investor, trader, or dealer in an effort to buy an asset or to compete for a contract.

Bid Analysis Form: Bid Analysis (Vendor analysis) is a technique used to figure out the cost of a project by comparing the bids submitted by many suppliers. This can be accomplished by considering the costs (via quotes, bids, proposals, etc.) presented for project work. By using a selection criteria divided into categories, vendor proposals have to meet these criteria or may be eliminated.

Bid Form: Competitive bidding is a form of solicitation that is used in the procurement. The procurement process frequently includes a formal bid to ensure the best possible price, quality, and terms. The process can also be referred to as buying or purchasing.

Change Order: Once a requisition is approved changes cannot be made, however, users do have the ability to make some changes after a PO has been issued through the change order process. Managing changes to the Purchase Order requires a Change Order to modify the dollar amount, service dates, or update the chartstrings.

Chart of Accounts: Chart of Accounts is the complete list of all the company’s accounts and balances. In QuickBooks, it represents and organizes the company's assets, liabilities, income, and expense. QuickBooks automatically creates your chart of accounts based on the industry and type of company you choose when creating your company file. If you just created your file, make sure to record the accounts' opening balances.

Contract: A written or spoken agreement, especially one concerning employment, sales, or tenancy, that is intended to be enforceable by law.

Expenditure: An expenditure is money spent on something. Expenditure is often used when people are talking about budgets.

Expense: Offset (an item of expenditure) as an expense against taxable income.

Independent Contractor: An independent contractor is a person or entity contracted to perform work or provide services to another entity as a non-employee. As a result, independent contractors must pay their own Social Security and Medicare taxes. - Investopedia (https://www.investopedia.com/)

Invoice: An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller had provided the buyer. Payment terms are usually stated on the invoice.

Non-Profit Organizations (NPO): A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in contrary with an entity that operates as a business aiming to generate a profit for its owners.

P-Card: A PURCHASING CARD (also abbreviated as PCard or P-Card) is a form of company charge card that allows goods and services to be procured without using a traditional purchasing process. In the UK, purchasing cards are usually referred to as procurement cards

Procurement: Procurement is the process of finding and agreeing to terms, and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process. Procurement is used to ensure the buyer receives goods, services, or works at the best possible price when aspects such as quality, quantity, time, and location are compared.

Purchase Order: A legal contract between a buyer and a vendor. It lists the materials or services to be purchased on specified terms and conditions (quantity, price / pricing conditions, delivery date).

Purchase Requisition: A purchase requisition is a document used as part of the accounting process to initiate a merchandise or supply purchase. By processing a purchase requisition, appropriate controls can monitor the legitimacy of a purchase, as well as identify the business need for the products.

Request For Information (RFI): A request for information is a common business process whose purpose is to collect written information about the capabilities of various suppliers. Normally it follows a format that can be used for comparative purposes. An RFI is primarily used to gather information to help make a decision on what steps to take next.

Request for Proposal (RFP): A request for proposal (RFP) is a document that solicits proposal, often made through a bidding process, by an agency or company interested in procurement of a commodity, service, or valuable asset, to potential suppliers to submit business proposals.

Request for Quotation (RFQ): A request for quotation (RFQ) is a standard business process whose purpose is to invite suppliers into a bidding process to bid on specific products or services.

Scoring Matrix: A tool that helps you evaluate multiple options based on a set of criteria.

Stakeholders: A stakeholder is a party that has an interest in a company and can either affect or be affected by the business. The primary stakeholders in a typical corporation are its investors, employees, customers and suppliers.

Vendor: A vendor is a person or business that supplies goods or services to a company. Another term for the vendor is the supplier. In many situations, a company presents the vendor with a purchase order stating the goods or services needed, the price, delivery date, and other terms.

Vendor Contract : A Vendor Contract is a long-term agreement with a vendor to supply materials or provide services for a certain period of time.

Vendor Database: The Vendor database stores information about your vendors. Because the system is fully integrated, the information you enter in the Vendor database is automatically supplied to other parts of the system.


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Frequently Asked Questions

A procurement policy is a formal framework of rules, procedures, and authority structures governing how an organization acquires goods and services. It defines who is authorized to purchase at what dollar thresholds, what approval processes are required, which competitive bidding methods apply to different transaction types, how contracts are structured and managed, and how compliance is maintained. Every organization—from a small nonprofit to a large corporation—needs a procurement policy because informal purchasing creates significant financial, legal, and operational risks: unauthorized spending, vendor favoritism, missed competitive pricing opportunities, audit failures, and grant compliance violations. A well-designed policy creates consistency and efficiency by eliminating ambiguity about how purchasing decisions are made. It also protects individual employees by making authorized purchase pathways clear. For grant-funded programs, procurement policies must align with specific funder requirements that often exceed standard organizational procedures. Regular review ensures policies remain current as organizational needs, regulations, and technologies evolve.
Stakeholder analysis is the foundational step in developing procurement policies that will actually be followed in practice. Begin by mapping all parties who interact with the procurement process: internal requestors who initiate purchases, finance and accounting who process payments, department managers who authorize spending, legal and compliance who review contracts, IT who manage procurement systems, and the purchasing team itself. For organizations with external oversight—grant funders, regulatory bodies, board audit committees—these stakeholders must also be represented. Conduct structured interviews or workshops to document each stakeholder group's workflow, pain points, compliance requirements, and information needs. Common tensions to balance include speed (operational users want fast approval) versus control (finance and compliance want rigorous review). This tension drives key policy design decisions: where to set competitive bidding thresholds, how many approval signatures are required, and which transactions can use P-cards versus formal purchase orders. Policies built without stakeholder input are frequently ignored, worked around, or followed in ways that contradict their intent.
A complete procurement policy framework includes several core document types controlling the full purchase-to-pay process. The Purchase Requisition initiates the process, capturing what is needed, why, at what estimated cost, and who is authorizing the request. The Purchase Order is the legally binding contract issued to the vendor specifying products, quantities, price, and delivery terms. Request for Quotation (RFQ) and Request for Proposal (RFP) documents govern competitive bidding at different dollar thresholds—RFQs for simpler commodity purchases, RFPs for complex service contracts requiring evaluation of qualifications and approach. Bid Analysis Forms provide structured, documented methodology for comparing vendor proposals on cost and non-cost criteria using a scoring matrix. Change Orders manage modifications to issued purchase orders. Vendor Contract templates define terms for longer-term supply arrangements. For grant-funded programs, dollar threshold charts mapping specific approval levels to transaction values are essential compliance documentation. Each form should be standardized, version-controlled, and integrated with the electronic procurement workflow to ensure consistent application across the organization.
Common procurement policy mistakes span both design and implementation. Design pitfalls include policies that are too rigid—demanding elaborate competitive bidding for low-value purchases—or too permissive, with thresholds that allow significant spending without meaningful review. Vague definitions of 'sole source' or 'emergency purchase' create inconsistent application and audit vulnerabilities. Policies that don't define rules of precedence—what happens when grant requirements, organizational policy, and applicable law conflict—leave employees uncertain about which standard governs. Processing time limits that are undefined or unrealistic create bottlenecks. Implementation pitfalls include launching a policy without training: employees who don't understand the policy cannot comply with it. Electronic workflow tools that don't match the documented policy create a dangerous divergence between paper procedures and actual practice. Failure to maintain version control means different departments may operate under different policy versions simultaneously. Annual reviews, mandatory training at hire and upon policy updates, documentation of all exceptions, and regular compliance audits together prevent the most common policy failures.
Transitioning from paper-based procurement to electronic workflows is one of the highest-value process improvements available to purchasing teams. Begin with process mapping: document the current paper-based workflow end-to-end before automating it, identifying inefficiencies, approval bottlenecks, and compliance gaps that can be corrected during the transition rather than embedded in the new system. Select technology that aligns with your policy structure—the system should enforce approval routing, threshold-based competitive bidding requirements, and audit trail documentation automatically. Phase the transition rather than attempting a simultaneous cutover across all procurement categories; high-volume, low-risk purchase types are natural starting points that build user familiarity and confidence. Develop electronic forms that mirror existing manual documents to reduce training friction. Provide comprehensive training before go-live and designate procurement system champions in each department to support peer adoption. Update the procurement policy to reference the electronic system explicitly, ensuring alignment between documented procedures and actual operational practice going forward.