Best Practices in Source-to-Pay
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This webinar will provide you with a comprehensive understanding of the Source-to-Pay (S2P) process, automation and how to establish a successful solution for your organization. You will be able to develop a road map that provides your organization with the ability to capitalize on the benefits that can be derived from implementation. You will hear about case studies covering several industry sectors. By attending this session, you will be able to understand the drivers for S2P success and how to ensure post-implementation value. There are varying factors to consider when developing the strategy - existing technology and systems, challenges, potential risks, and alignment with company objectives. You will also be able to recognize these key decision levers to create a successful program for your organization.
Your Benefits For Attending:- Understand the Source-to-Pay Process: Gain a comprehensive overview of the S2P lifecycle, from sourcing and procurement to payment and supplier management.
- Identify Success Factors for Implementation: Learn how to establish clear KPIs and benchmarks that align with your organizational goals, ensuring you can track and realize the full benefits of automation.
- Leverage Industry Case Studies: Discover key learnings and actionable insights from real-world case studies to avoid common pitfalls and drive continuous improvement in your S2P strategy.
Don’t miss this opportunity to enhance your S2P strategy and position your organization for long-term success!
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Kevin Giblin
Career Highlights: Ranked #23 in Thinkers360’s Global Top 50 Thought Leaders in Procurement 2017 EPIC Award for Career Excellence, Indirect Purchasing 2012 SDCE Green Supply Chain Award 2011 recipient IACCM “Collaborate to Innovate Award” 2009 CTB Achievement Award 2005 Corporate A [...]
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ISM Credit
This program may be used for Continuing Education Hours (CEH) toward recertification for programs offered by the Institute for Supply Management®, including the Certified Professional in Supply Management® and Certified Professional in Supplier Diversity®.
QPANJ Credit
Qualified Purchasing Agent - New Jersey
ATAPU Credit
Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in purchasing.
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Frequently Asked Questions
Source-to-Pay (S2P) refers to the complete cycle of procurement activities, from identifying a sourcing need and selecting suppliers all the way through to invoice processing and supplier payment. The S2P process encompasses sourcing and supplier selection, contract management, purchase order creation, goods/services receipt, invoice verification, and payment execution. When these stages operate as a seamless, integrated process—rather than as disconnected departmental activities—organizations gain full visibility into spending, enforce procurement policies consistently, capture contracted savings at the point of purchase, and reduce the manual effort that drives up process costs. Fragmented S2P environments—where sourcing, procurement, accounts payable, and finance operate in separate systems with manual handoffs—create compliance gaps, duplicate payments, missed early payment discounts, and maverick spend that bypasses negotiated contracts. S2P automation platforms (Coupa, SAP Ariba, Oracle Procurement Cloud, Jaggaer) integrate these stages digitally, providing real-time spend visibility and process consistency at scale. Kevin Giblin's Aurora Training Advantage webinar provides a comprehensive S2P overview with implementation roadmaps and real-world case studies across multiple industry sectors.
S2P implementation success hinges on several critical factors that organizations frequently underestimate relative to the technical aspects of system deployment. Executive sponsorship is essential—S2P transformation touches every business unit through procurement policy changes and process redesigns, requiring senior-level authority to drive adoption. Clear KPIs and benchmarks established before implementation define what success looks like and provide the baseline needed to demonstrate ROI post-implementation: contract compliance rates, purchase order cycle time, invoice processing cost per invoice, and percentage of spend under management are the most common measures. Change management investment—training programs, communication plans, and super-user networks that support end-users through the transition—typically receives less budget than the technology itself but is consistently cited as the most significant determinant of adoption and value realization. Data cleanliness is a technical prerequisite that is often discovered too late: supplier master data, contract repositories, and spend classification must be cleaned and normalized before migration, or the new system inherits the disorganization of the old one. Phased implementation—deploying the highest-value use cases first rather than attempting full S2P in a single wave—manages risk and generates early wins that sustain organizational momentum.
S2P automation delivers cost reduction and compliance improvement through several interconnected mechanisms. Guided buying—presenting users with pre-approved suppliers and contracted prices within the purchasing system—captures negotiated savings at the point of purchase rather than requiring after-the-fact spend analysis to identify savings leakage. Automated three-way matching (purchase order to receipt to invoice) dramatically reduces invoice processing time while catching discrepancies before payment, preventing both overpayments and duplicate payments. Workflow automation accelerates approval cycles that manually require days of email chains, reducing supplier payment delays and capturing more early payment discounts. Spend analytics built into S2P platforms provide real-time visibility into where money is being spent, enabling category managers to identify consolidation opportunities and negotiate more effectively with data behind them. Contract compliance monitoring alerts procurement when purchases are being made outside of contracted channels (maverick spend), enabling corrective action before spend patterns become entrenched. Organizations that fully implement S2P automation typically report 50–80% reductions in invoice processing costs and significant improvements in contract compliance rates versus manual procurement environments.
Effective S2P measurement requires a balanced portfolio of KPIs spanning efficiency, compliance, financial impact, and supplier relationship quality. Efficiency metrics include purchase order cycle time (from requisition submission to PO issuance), invoice processing time (from receipt to payment authorization), and the percentage of invoices processed in a touchless (straight-through) manner without human intervention. Compliance metrics track the percentage of spend channeled through approved suppliers and contracted vehicles versus maverick spend, and the percentage of purchases preceded by a formal PO (purchase order compliance rate). Financial impact metrics measure cost savings as a percentage of managed spend, early payment discount capture rates, and the accuracy of savings realization versus negotiated targets. Supplier performance metrics—on-time delivery rates, defect rates, and issue resolution times—connect S2P process quality to supply chain outcomes. Supplier diversity metrics track the allocation of spend to certified minority-owned, women-owned, and small business suppliers, increasingly important for organizations with diversity commitments or government reporting requirements. Benchmarking these KPIs against industry peers through organizations like APQC provides context for evaluating performance and prioritizing improvement investments.
The data generated by a mature S2P process is one of the most underutilized strategic assets in many procurement organizations. Spend analysis—classifying and analyzing all organizational expenditures by supplier, category, business unit, and time period—reveals the true profile of organizational spending, which often looks dramatically different from what leadership assumes. Categories with high spend concentration (few suppliers representing large percentages of category spend) may present negotiation leverage opportunities or supplier dependency risks. Categories with fragmented spend across many suppliers may benefit from consolidation to achieve volume discounts and reduce administrative overhead. Supplier spend trends over time reveal whether the organization is growing or shrinking its relationship with specific suppliers, which informs both relationship management and contingency planning. S2P data also enables market intelligence: understanding your spend baseline in a category is prerequisite to conducting meaningful benchmarking against market rates and negotiating with confidence. Integrating S2P data with financial planning systems allows procurement to contribute to organizational budget forecasting with category-level spend projections based on historical trends and pipeline intelligence. Aurora Training Advantage's Source-to-Pay webinar covers analytical frameworks for extracting strategic value from S2P data.