The transition from staff to “supervisor” can be daunting.  Join a communication skills expert as she shares the critical skills required to not only survive, but to thrive in a new supervisory role.  Loaded with practical tools and techniques designed to enhance a new supervisor’s leadership communication, delegation and time management, as well as techniques to acquire the supervisor’s mindset and image. This powerful 90-minute program gets immediate results!  Gather your managers and make sure they bring their notebooks or laptops.

Critical skills to ease the transition from “staff” to supervisor:

  • Discover powerful tools to manage “friends” and former colleagues.
  • Master 3 tools to make communication easier, with everyone... every time.
  • Leverage the power of “boundary statements” to enhance productivity.

Discover how to manage time and priorities for maximum success:

  • Learn how to prioritize effectively by understanding 4 key activity types.
  • Unlock your peak performance with 10-time management tools successful people use.
  • Master the art of “stewardship” delegation to get things done on time and on target.

Essential tools for tough conversations, performance feedback, and other supervisory challenges:

  • Discover what to say/do when tears flow.
  • Learn what never to say during a disciplinary conversation - hint... it’s not what you think.
  • Discover language patterns to make disciplinary conversations easier.
  • Learn how to keep records and notes so that you can hold people accountable.
  • Master the art of open-ended questions to gain cooperation.

Don't merely survive as a first time supervisor.  Join our expert speaker as she guides you through how to thrive in your new role.