On Demand Webinar

Creating an Efficient Accounts Payable Policy & Procedures Manual

Please see below for additional instructions and information regarding this program.

Webinar Details$219

A good policy and procedures manual should provide a roadmap for how any accounts payable function is run. It will help your staff avoid making duplicate or erroneous payments. It can provide assistance in shortening audits and help with training.

In this webinar, you'll learn how to create and update your accounts payable policy and improve the efficiency of your accounts payable function. Upon completion of this course, you will be able to:

Create an accounts payable policy from scratch without sidelining a staffer

Update an existing policy that hasn't been changed in years

Utilize your policy to run a more efficient accounts payable function

Avoid errors and fraud by correctly setting up the policy

Explain how to make the policy more user-friendly

Added Bonus Value: Each attendee will receive a three-page outline they can use to create a policy and procedures manual for their own organization.

Learning Objectives:

  • You will learn to create an accounts payable policy from scratch
  • You will learn to avoid errors and fraud
  • You will learn to make the policy more user-friendly


  1. Introduction

  2. About Mary Schaeffer 00:00:25

  3. Agenda 00:01:17

  4. Introductory Remarks 00:02:24

  5. What is a Policy and Procedures Manual? 00:02:27

  6. The State of AP Policy and Procedures Manual 00:05:18

  7. What is Not 00:06:33

  8. Getting the Most Out of Your Manual 00:08:46

  9. What the Manual Represents 00:08:52

  10. Let’s Get the Most Out of It 00:09:38

  11. Documentation 00:11:18

  12. Training Guide 00:13:45

  13. Reference Guide 00:14:85

  14. Help with Auditors 00:15:23

  15. Other Ways 00:17:35

  16. What to Include/Not Include 00:18:52

  17. A Manual that Works 00:18:59

  18. Instruction 00:21:07

  19. Shareable Pages 00:23:02

  20. Just AP Processes or More 00:24:59

  21. Addendums 00:216:39

  22. Geting Started 00:29:16

  23. When You Have Nothing 00:29:18

  24. Borrow 00:29:30

  25. Using Someone Else’s Policy 00:30:34

  26. Creating From Scratch 00:32:19

  27. After the Outline 00:33:28

  28. When the First Draft is Completed 00:35:30

  29. Reviewing Accuracy Comments 00:37:07

  30. Creating the Final Document 00:37:54

  31. The Final Manual 00:38:43

  32. Don’t Be Overwhelmed 00:39:57

  33. Where to Start 00:40:40

  34. Making the Policy Readable 00:42:23

  35. Making the Policy User-Friendly 00:43:08

  36. Things to Avoid 00:43:24

  37. The Importance of a Table of Contents 00:44:11

  38. Sample Information for Each Section 00:44:38

  39. Should the Manual Be Printed? 00:45:11

  40. Updating the Policy 00:45:52

  41. Frequency 00:46:03

  42. The Annual Review 00:48:22

  43. Reality Check: Frequency of Updates 00:49:15

  44. Timing of Review 00:49:59

  45. Best/Worse Practices 00:52:28

  46. Best Practices 00:52:40

  47. Worst Practices 00:53:34

  48. Worst Practices (cont’d) 00:54:13

  49. Concluding Thoughts 00:54:47

  50. Dont’ Forget 00:54:51

  51. Thank You/Questions?Comments 00:55:24

  52. Attendee Questions 00:55:37

  53. Presentation Closing 00:59:59

  • Accounts payable (AP) 00:01:32
  • Accounts payable processor 00:13:11
  • Addendum 00:27:06
  • Invoice 00:12:12

Accounts payable (AP): The amount of money a company owes creditors (suppliers, etc.) in return for goods and/or services they have delivered.

Accounts payable processor: Accounts payable processors are responsible for managing and reviewing outgoing payments made by their organization. Their primary duties are to ensure orders and invoices are reconciled by checking that all items are received and paid for.

Addendum: An addendum or appendix, in general, is an addition required to be made to a document by its author subsequent to its printing or publication.

Invoice: An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller had provided the buyer. Payment terms are usually stated on the invoice.


Guest Speaker

Mary Schaeffer

Mary Schaeffer

Mary S. Schaeffer is the founder of AP Now, a B2B organization focused on creating business intelligence around the accounts payable and payment functions. She has written 18 business books and is a frequent and popular speaker at both online and live events. Schaeffer has created a number of CPE self-study courses, customized training and online training events. She is the developer of the Accounts Payable Best Practice Certificate program. Previously she held positions as an Assistant Treasure... View Full Profile


CPE Credit

Aurora Training Advantage is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

For more information regarding administrative policies such as complaint and refund, and cancellation please contact our offices at 407-542-4317 or training@auroratrainingadvantage.com.

You must answer all questions during the webinar, view the recording completely and pass the test at the end with 70% correct answers to receive CPE credit.


HRCI Credit

This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.


SHRM Credit

Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.