The Best Buyers Do These 5 Things

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Buying for retail is not easy.  There is a lot to analyze, a lot to watch, and a lot to do!  In this informative seminar, Dan Jablons of Retail Smart Guys will reveal what the best buyers in the industry do to improve sales, create more cash, grab market share, and increase profitability.

Your Benefits of Attending:

  • Gain negotiation strategies the best buyers use to create stronger partnerships.
  • Learn what buyers are doing to make sure that their purchases are understood by everyone in their organization.
  • Learn how to plan for growth and how to attack your market.
  • Gain critical insight into the data points that the best buyers focus on in order to drive their business.
  • Understand what the best retailers in 18 countries do to generate better sales, better margins and better cash flow.

Join Dan Jablons for this information packed and entertaining webinar designed to help you become a "best buyer".

  1. Introduction 00:01:30
  2. Who Is This Guy? 00:03:36
  3. Constantly Seek Out Better Vendors - Social Media  00:07:00
  4. Constantly Seek Out Better Vendors - Trade Shows  00:10:47
  5. Constantly Seek Out Better Vendors - Look At Your Customers  00:21:46
  6. Strategies Become Merchandise Plans - Planning for Growth/Market Share 00:25:01
  7. Strategies Become Merchandise Plans - Offense vs Defense 00:39:26
  8. Strategies Become Merchandise Plans - Monitoring Initiatives  00:55:29
  9. Effective Use of Data - POS Reports  01:02:14
  10. Effective Use of Data - Purchase Orders 01:13:49
  11. Effective Use of Data - External Sources of Data  01:20:10
  12. Vendor Relationships  & Negotiations - The Vendor Scorecard  01:24:18
  13. Cash Margin 01:26:49
  14. Vendors/Inventory 01:30:34
  15. Vendor Relationships & Negotiations - Presenting Yourself to Vendors 01:36:05
  16. Vendor Relationships & Negotiations - Don’t Be Afraid to Ask!  01:36:46
  17. Vendor Relationships & Negotiations - Pricing  01:37:18
  18. Vendor Relationships & Negotiations - Can Your Salespeople Tell The Story? 01:37:52
  19. Prepare The Sales Floor - Get Your Vendors Involved  01:39:27
  20. Prepare The Sales Floor - Is It Working?  01:39:50
  21. Recap 01:39:54
  22. Free Inventory Analysis 01:41:11
  23. Presentation Closing 01:42:14
  • Dan Jablons

ISM Credit

Institute of Supply Management

This program may be used for Continuing Education Hours (CEH) toward recertification for programs offered by the Institute for Supply Management®, including the Certified Professional in Supply Management® and Certified Professional in Supplier Diversity®.

ATAPU Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in purchasing.

ATATX Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in accounting.
  • Buyer 00:07:04, 00:07:12, 00:07:16, 00:21:36, 00:28:43, 00:35:29
  • Cash Flow (CF) 00:41:16
  • Cash Margin 00:40:47, 01:26:49,01:27:37
  • Forecast 00:32:49, 00:32:59, 00:33:29, 00:33:35, 00:34:00, 00:34:06, 00:34:09, 00:34:12, 00:34:15, 00:35:10
  • Inventory 00:07:20, 00:17:20, 00:25:13, 00:25:30, 00:26:20, 00:26:24, 00:33:50
  • Market Share 00:25:48, 00:37:54, 01:00:27
  • Negotiation 01:24:18
  • Supply Chain 00:34:17, 00:34:28, 00:34:39
  • Trade Show 00:10:50, 00:10:53, 00:10:56, 00:11:05, 00:11:08, 00:11:12, 00:11:21
  • Vendor 00:07:36, 00:08:03, 00:12:00, 00:12:28, 00:15:37, 00:19:38, 00:20:09

Buyer: Someone whose job is to choose and buy the goods that a store will sell

Cash Flow (CF): The revenue or expense expected to be generated through business activities (sales, manufacturing, etc.) over a period of time.

Cash Margin: The difference in cash terms between the sales price and the costs is directly attributable to the product sold.

Forecast: A method used to predict inventory levels for a future time period.

Inventory: A company's inventory typically involves goods in three stages of production: raw goods, in-progress goods, and finished goods that are ready for sale. Inventory or stock refers to the goods and materials that a business holds for the ultimate goal of resale, production or utilization.

Market Share: The portion of a market controlled by a particular company or product.

Negotiation: The trading deliberations which generally lead to the lowering of prices by the vendors.

Supply Chain: A supply chain is a network between a company and its suppliers to produce and distribute a specific product to the final buyer. The supply chain also represents the steps it takes to get the product or service from its original state to the customer.

Trade Show: An event held to bring together members of a particular industry to display, demonstrate, and discuss their latest products and services

Vendor: A vendor is a person or business that supplies goods or services to a company. Another term for the vendor is the supplier. In many situations, a company presents the vendor with a purchase order stating the goods or services needed, the price, delivery date, and other terms.


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Frequently Asked Questions

Top retail buyers actively and continuously seek out the best possible vendor relationships rather than defaulting to existing partnerships. They use multiple channels to identify new vendors: trade shows where emerging brands and established manufacturers present new product lines; social media platforms where innovative products surface through consumer demand signals before retailers pick them up; and direct analysis of their own customers' behavior—what products are being requested, what influencers their target customers follow, and what gaps exist in the current assortment. They evaluate vendors not just on price and product quality but on supply chain reliability, fill rates, return policies, co-op advertising support, and willingness to partner on promotional execution. The best buyers also maintain vendor scorecards—systematic tracking of vendor performance across key metrics—which creates accountability and provides data for negotiation conversations. They approach vendor relationships as partnerships rather than transactions, investing time in relationship-building that pays off in better terms, exclusive access, and priority service during supply constraints. Aurora Training Advantage's operations webinar with retail expert Dan Jablons provides buyers with the frameworks and strategies used by the best buyers across 18 countries to build vendor portfolios that drive sales and margins.
Translating business strategy into merchandise plans is the skill that separates great buyers from average ones. It begins with a clear growth strategy: what market share do you want to capture, in which categories, against which competitors, and over what timeframe? The plan then defines how the merchandise portfolio supports that strategy—which categories to expand, which to reduce, and how assortment and inventory investment align with strategic priorities. The best buyers use both offensive and defensive planning: offensive strategies attack growth opportunities through expanded assortment, deeper buys, and promotional investment; defensive strategies protect existing market share through competitive pricing, in-stock reliability, and customer loyalty programs. Merchandise plans include detailed open-to-buy budgets—controlling how much inventory is purchased each period to balance sell-through rates and cash flow. Effective planning requires realistic forecasting that accounts for supply chain lead times, seasonal demand patterns, and competitive dynamics. Monitoring initiatives regularly—comparing actual sales to plan and adjusting buying decisions accordingly—prevents the compounding of early errors. Aurora Training Advantage's purchasing webinar with Dan Jablons provides retail buyers with practical merchandise planning frameworks that connect strategy to execution.
The best retail buyers are analytically rigorous—they make decisions based on data, not gut feel or vendor persuasion alone. Point-of-sale (POS) reports reveal which SKUs are selling, at what velocity, at what margin, and in which locations—providing the granular visibility needed to reorder winners and clear underperformers quickly. Purchase order data tracks what was ordered versus what was received, enabling measurement of vendor fill rates and delivery reliability. Sell-through rate—the percentage of inventory sold versus received—identifies which categories and vendors are producing versus which are creating markdown risk. Cash margin (the actual dollar margin retained after all costs, not just gross margin percentage) reveals the true profitability of each buying decision. External data sources—consumer trend reports, competitor pricing intelligence, economic indicators—provide context that internal data alone cannot. Market share analysis identifies where share is being gained or lost relative to competitors. Inventory turn rate balances the risk of stockouts against the carrying cost of excess inventory. Aurora Training Advantage's operations webinar with Dan Jablons covers the most critical data points for retail buyers and demonstrates how to use them to make purchasing decisions that consistently improve sales, margins, and cash flow.
The best retail buyers are skilled negotiators who understand that every vendor conversation is an opportunity to improve terms—and that the relationship is the foundation on which good deals are built. Preparation is the first and most important tactic: entering negotiations with detailed knowledge of your sales volume with the vendor, their fill rates, competitive alternatives, and the specific improvements you want to achieve. The vendor scorecard transforms the conversation from opinion to data—presenting performance gaps in terms of cost or opportunity provides a business rationale for requesting better terms. The best buyers are not afraid to ask for what they need: better payment terms, co-op advertising support, markdown protection, exclusive products, or improved fill rate commitments. They understand that vendors have more flexibility than their standard terms suggest—especially for buyers who represent significant volume or strategic market position. Negotiations are not zero-sum: proposals that benefit both parties—such as committing to deeper buys in exchange for better pricing—create value rather than just redistributing it. Buyers should also ensure their salespeople understand and can communicate the category story clearly to the selling floor. Aurora Training Advantage's purchasing webinar equips retail buyers with the negotiation mindset and tactics that the best buyers in the industry use to consistently capture better terms.
Buying decisions only generate results when they translate to effective sales floor execution—and the best buyers understand that their job doesn't end when the purchase order is placed. Preparing the sales floor for success requires ensuring that every product bought has a clear story, a planogrammed placement, associated training for sales staff, and the marketing support needed to drive awareness and traffic. Getting vendors involved in sales floor preparation—leveraging their visual merchandising expertise, POS materials, and product knowledge training—multiplies the buyer's impact without consuming internal resources. Monitoring whether new products are performing to plan within the first few weeks of arrival allows rapid intervention: repositioning, retraining, or adjusting pricing before a slow start compounds into excess inventory. Internal communication is critical—buyers who share the strategy behind their decisions with the sales team generate better execution because the team understands what success looks like and why it matters. The question 'Is it working?' should be asked systematically rather than anecdotally: measuring sell-through at the SKU level in the first 30 days reveals whether the assortment strategy is translating to customer response. Aurora Training Advantage's purchasing and operations webinar with Dan Jablons provides buyers with a complete framework for taking merchandise from purchase decision to profitable sales floor execution.