Accounts Payable Best Practices

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The truth is that companies ignore accounts payable best practices at their peril and the impact is felt on your bottom line. It's that simple—yet some organizations continue to turn a blind eye to the leakage that occurs due to poor or inefficient process in their AP operations. Don't be one of them! 

The accounts payable function is changing at a dizzying pace. Unfortunately, keeping up to speed these days can be like herding cats. While some best practices remain steadfast, others simply no longer work and are being replaced by new practices just now appearing.

The talk will include a discussion of the newest best practice every organization should implement to ensure crooks don't get their hands-on money or sensitive information. 

Your Benefits For Attending
  • Improve your invoice processing
  • Implement effective payment technologies
  • Comply with regulatory issues affecting the payment process
  • Avoid costly mistakes due to spoofed emails
  • Create effective expense reporting policies
  • Avoid costly master vendor file practices
  • Deter fraud (both internal and external)
  1. Introduction
  2. About Mary Schaeffer 00:01:06
  3. Agenda 00:01:10
  4. The Reality of 2025 and Beyond 00:02:20
  5. AI Tools: The Wave of the Future 00:06:12
  6. The AI Game Changer 00:07:44
  7. Business Landscape 00:08:28
  8. Why Are Best Practices Changing So Much 00:08:35
  9. When Best Practices Are Ignored 00:10:13
  10. Best Practices –NOT! 00:1
  11. Invoice Handling 00:11:39
  12. A Word about Invoices 00:12:09
  13. Receiving Invoices 00:13:57
  14. How Companies Receive Invoices 00:16:16
  15. Today’s Invoice Reality 00:18:18
  16. Invoice Handling Today 00:19:44
  17. Too Much Manual Data Entry: Automation Issues 00:20:36
  18. Invoices with Early Payment Discounts 00:22:08
  19. Invoice Handling: Problems 00:23:19
  20. Invoice Handling: Process Solutions 00:24:06
  21. Duplicate Invoice Identification Best Practices 00:25:31
  22. Invoice Handling: Best Practice 00:29:04
  23. Invoice Processing: Staff 00:29:32
  24. Invoice Handling: Technology Solutions 00:30:49
  25. Invoice Automation Today 00:31:20
  26. Invoice Handling in the Future 00:32:45
  27. Payment Processes 00:33:21
  28. Move away from Paper: Part 1 00:33:29
  29. Check Processing Problems 00:34:15
  30. Paper Checks: Best Practices 00:36:25
  31. Paper Checks: Almost Best Practices 00:36:44
  32. Check Processing Best Practices 00:38:13
  33. What about Voided Checks 00:39:16
  34. Check Processing Best Practices 00:40:58
  35. Explosion of Check Fraud 00:41:37
  36. Paper Checks: Worst Practices -1 00:44:47
  37. Paper Checks: Worst Practices -2 00:46:30
  38. Paper Checks: Worst Practices -3 00:47:06
  39. Electronic Payment Best Practices 00:47:40
  40. Electronic Payments outside AP 00:49:27
  41. ACH 00:49:17
  42. Lots of Change Coming 00:50:07
  43. Electronic Payments 00:51:39
  44. Best Fraud Prevention Practices 00:53:25
  45. Online Banking Best Practice 00:53:06
  46. P-Card Best Practice 00:56:37
  47. Methods to Increase P-Card Usage 00:57:33
  48. Wire Transfer Best Practice 00:58:06
  49. A Word about Instant Payments 00:59:26
  50. Regulatory Issues 01:01:03
  51. Cliff Notes: Speed Dating Version 01:01:06
  52. Information Reporting Best Practices 01:02:01
  53. New Information Reporting Best Practices 01:03:10
  54. What Is IRS TIN Matching 01:04:13
  55. Why TIN Matching Matters 01:04:33
  56. Unclaimed Property - Widows and Orphans 01:05:03
  57. Unclaimed Property - Due Diligence 01:06:01
  58. Avoiding Unclaimed Property 01:06:35
  59. Unclaimed Property Best Practices 01:07:44
  60. Sales Tax 01:08:32
  61. Sales Tax Complication 01:09:19
  62. When Invoices Don’t Show Sales Tax 01:09:42
  63. Use Tax 01:10:22
  64. Other Issues: Don’t Ignore 01:11:51
  65. Regulatory Best Practices 01:14:40
  66. Travel and Entertainment 01:16:16
  67. Best Practice T&E Policy 01:16:17
  68. IRS Guidelines 01:16:52
  69. Substantiating Travel 01:17:43
  70. Substantiating Entertainment 01:18:27
  71. Per Diems 01:19:16
  72. Use of Per Diems 01:20:03
  73. Impact of Uniform Enforcement 01:20:20
  74. Receipts 01:20:43
  75. In Real Life: A Changing Palate 01:21:16
  76. Receipt Checking Best Practices 01:21:59
  77. Cash Advances Best Practices 01:23:02
  78. Minimize Cash 01:23:556
  79. Expense Reporting Fraud 01:25:03
  80. AP Now Perpetrators 01:25:37
  81. How They Did It: Chrome River Survey 01:26:21
  82. Best Expense Reimbursement Fraud Prevention/Detection Practices 01:28:13
  83. The Heartbreaking Reality 01:28:48
  84. Staffing 01:29:24
  85. Staffing - Customer Service, Training, and Reviews 01:29:36
  86. Invoice Processing Best Practices: Staff 01:31:11
  87. Internal Fraud Prevention 01:32:06
  88. Preparing the Staff for Tomorrow 01:33:04
  89. Addressing the Issue 01:33:54
  90. Bottom Line 01:35:29
  91. Don’t Forget: Regular Staff Training 01:36:26
  92. Vendors and Vendor Files 01:36:35
  93. What is the Master Vendor File? 01:36:38
  94. What Should Be Included 01:37:09
  95. Best Practices: Why We Use Them 01:37:48
  96. Best Practices: Data 01:38:19
  97. Issues to Consider when Creating Your Standard 01:38:39
  98. Best Practices: Other 01:39:29
  99. Master Vendor File: Problems 01:39:59
  100. Master Vendor File: Solutions 01:40:36
  101. Reality Check 01:41:26
  102. Master Vendor File: Newest Problem 01:41:38
  103. How to Verify 01:42:10
  104. Thank You/Questions?Comments 01:2:234
  105. Presentation Closing 01:42:59
  • Mary Schaeffer

ATATX Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in accounting.
  • Accounts Payable (AP) 00:00:07, 00:01:19, 00:03:07, 00:08:40, 00:12:26, 00:20:46, 00:22:18, 00:39:23, 00:41:09, 00:49:12, 01:01:14, 01:03:55, 01:29:42
  • ACH Credit 00:33:29, 00:49:24
  • ACH Debit 00:33:29, 00:49:24
  • Artificial Intelligence (AI) 00:03:03, 00:06:19, 00:32:57
  • Audit 00:10:43, 00:40:52, 01:04:50, 01:09:10
  • B-Notice 01:04:33
  • ChatGPT 00:03:21
  • Enterprise Resource Planning (ERP) 00:32:23, 00:32:45
  • Expense Report 00:02:16, 01:22:04, 01:22:40, 01:27:18
  • FCPA - Foreign Corrupt Practices Act 01:01:57, 01:14:16
  • Form W-9 01:02:08, 01:04:06
  • Invoice 00:01:32, 00:12:15, 00:18:23, 00:29:13, 01:09:45
  • IRS Publication 463 01:16:58
  • Microsoft Copilot 00:03:21
  • Nexus 01:10:32
  • OFAC 01:01:56, 01:12:03
  • P-Card 00:13:26, 00:33:29, 00:52:08, 00:56:40
  • Per Diems 01:19:25
  • Purchase Order 00:25:17
  • SDN - Specially Designated Nationals 01:12:53
  • SOX -Sarbanes Oxley Act 00:10:43
  • Supplier 00:11:49, 00:21:31, 00:25:07, 00:52:17, 01:03:42, 01:42:08
  • Tax Gap 00:09:09
  • TIN Match Program 01:02:43, 01:03:26, 01:04:16
  • Transaction 00:56:49
  • Unclaimed Property 00:40:47, 01:01:54, 01:05:14
  • Vendor 00:02:19, 00:11:21, 00:25:05, 01:06:22, 01:36:48, 01:39:43
  • Wire Transfer 00:13:24, 00:33:29, 00:58:07

ACH Credit : An ACH credit is a type of ACH transfer where funds are pushed into a bank account. That is, the payer (e.g. customer) triggers the funds to be sent to the payee (e.g. merchant). For example, when an individual sets up a payment through their bank or credit union to pay a bill, this would be processed as an ACH credit.

ACH Debit : An ACH debit transaction occurs when the originator of a transaction authorizes the recipient to “pull” funds from his or her account. For example, say a customer wants to pay an electric bill via ACH debit.

Accounts Payable (AP): The amount of money a company owes creditors (suppliers, etc.) in return for goods and/or services they have delivered.

Artificial Intelligence (AI): Artificial intelligence is intelligence demonstrated by machines, as opposed to the natural intelligence displayed by humans or animals.

Audit: A formal examination of an organization's or individual's accounts or financial situation

B-Notice: A notice from the IRS stating that one or more tax ID numbers were missing from a 1099 or do not match the IRS records.

ChatGPT: ChatGPT, which stands for Chat Generative Pre-trained Transformer, is a large language model-based chatbot developed by OpenAI and launched on November 30, 2022, notable for enabling users to refine and steer a conversation towards a desired length, format, style, level of detail, and language used.

Enterprise Resource Planning (ERP): Refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations.

Expense Report: A report that tracks expenses incurred during the course of performing necessary job functions. Examples include charges for gas, meals, parking or lodging. If your employees spend a lot of money in cash, you need to make sure you have them list these expenditures on an expense report form.

FCPA - Foreign Corrupt Practices Act: The Foreign Corrupt Practices Act of 1977 is a United States federal law that prohibits U.S. citizens and entities from bribing foreign government officials to benefit their business interests.

Form W-9: Form W-9 (officially, the "Request for Taxpayer Identification Number and Certification") is used in the United States income tax system by a third party who must file an information return with the Internal Revenue Service (IRS). It requests the name, address, and taxpayer identification information of a taxpayer (in the form of a Social Security Number or Employer Identification Number). - Wikipedia (https://en.m.wikipedia.org/)

IRS Publication 463: Publication 463 explains what expenses are deductible, how to report them on your return, what records you need to prove your expenses, and how to treat any expense reimbursements you may receive.

Invoice: An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller had provided the buyer. Payment terms are usually stated on the invoice.

Microsoft Copilot: Microsoft Copilot is a generative artificial intelligence chatbot developed by Microsoft. Based on a large language model, it was launched in February 2023 as Microsoft's primary replacement for the discontinued Cortana.

Nexus: The term nexus is used in tax law to describe a situation in which a business has a "nexus" or tax presence in a particular state or states. A nexus is basically a connection between a taxing jurisdiction, like a state, and an entity like a business that must collect or pay the tax.

OFAC - Office of Foreign Assets Control: The Office of Foreign Assets Control is a financial intelligence and enforcement agency of the U.S. Treasury Department. It administers and enforces economic and trade sanctions in support of U.S. national security and foreign policy objectives.

P-Card: A PURCHASING CARD (also abbreviated as PCard or P-Card) is a form of company charge card that allows goods and services to be procured without using a traditional purchasing process. In the UK, purchasing cards are usually referred to as procurement cards

Per Diem: (Latin for "per day" or "for each day") or daily allowance is a specific amount of money an organization gives an individual, often an employee, per day to cover living expenses when traveling for work. - Wikipedia (https://en.wikipedia.org)

Purchase Order: A legal contract between a buyer and a vendor. It lists the materials or services to be purchased on specified terms and conditions (quantity, price / pricing conditions, delivery date).

SDN - Specially Designated Nationals: The Specially Designated Nationals and Blocked Persons List, also known as the SDN List, is a United States government sanctions/embargo measure targeting U.S.-designated terrorists, officials and beneficiaries of certain authoritarian regimes, and international criminals

SOX -Sarbanes Oxley Act: The Sarbanes-Oxley Act of 2002 is a federal law that established sweeping auditing and financial regulations for public companies. Lawmakers created the legislation to help protect shareholders, employees, and the public from accounting errors and fraudulent financial practices.

Supplier: A supplier is an entity that supplies goods and services to another organization. A supplier is usually a manufacturer or a distributor. A distributor buys goods from multiple manufacturers and sells them to its customers. Similar Terms. A supplier is also known as a vendor.

TIN Match Program: TIN Matching is part of a suite of Internet-based pre-filing e-services that allows “authorized payers” the opportunity to match 1099 payee information against IRS records prior to filing information returns.

Tax Gap: The gross tax gap is the difference between true tax liability for a given tax year and the amount that is paid on time. It is comprised of the nonfiling gap, the underreporting gap, and the underpayment (or remittance) gap.

Transaction: In QuickBooks, a transaction type identifies what kind of transaction occurred, such as a customer transaction, bill payment or a bank transfer. When you submit a transaction, you type in a transaction code to represent it.

Unclaimed Property: Unclaimed property (sometimes referred to as abandoned) refers to accounts in financial institutions and companies that have had no activity generated or contact with the owner for one year or a longer period. Common forms of unclaimed property include savings or checking accounts, stocks, uncashed dividends or payroll checks, refunds, traveler's checks, trust distributions, unredeemed money orders or gift certificates (in some states), insurance payments or refunds and life insurance policies, annuities, certificates of deposit, customer overpayments, utility security deposits, mineral royalty payments, and contents of safe deposit boxes.

Vendor: A vendor is a person or business that supplies goods or services to a company. Another term for the vendor is the supplier. In many situations, a company presents the vendor with a purchase order stating the goods or services needed, the price, delivery date, and other terms.

Wire Transfer: Wire transfer, bank transfer or credit transfer, is a method of electronic funds transfer from one person or entity to another. A wire transfer can be made from one bank account to another bank account or through a transfer of cash at a cash office.


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Frequently Asked Questions

The accounts payable function is evolving rapidly, and best practices have shifted significantly as automation, fraud threats, and regulatory requirements have intensified. In 2025, the most critical AP best practices include: implementing electronic invoice processing with automated data capture to eliminate manual entry errors; transitioning away from paper checks toward ACH, virtual cards, and other electronic payment methods; maintaining a clean, tightly controlled vendor master file with regular audits and dual-authorization for any changes; using the IRS TIN Matching Program before filing 1099s; establishing strong controls around spoofed email and business email compromise fraud; and ensuring expense reimbursement policies are current, enforced consistently, and supported by AI-assisted receipt and policy-compliance tools. Organizations that treat AP as a strategic function—rather than a back-office cost center—consistently achieve lower processing costs, fewer errors, better fraud prevention, and stronger supplier relationships.
Accounts payable automation transforms invoice processing by replacing manual data entry, paper routing, and manual matching with technology-driven workflows. Automated invoice capture uses OCR and AI to extract key data fields—vendor name, invoice number, amount, line items—directly from invoices received by email or electronic submission. That data is validated against purchase orders and receiving records in a three-way match process, with exceptions flagged for human review rather than requiring manual intervention on every invoice. Automated workflows route invoices for approval based on predefined rules, providing visibility into where each invoice is in the process at any moment. The result is faster processing cycles (enabling more early payment discount capture), fewer duplicate payments, better audit trails, and significant reductions in the staff time required per invoice. As AI capabilities advance, leading AP platforms are also beginning to identify anomalies and fraud indicators automatically, adding a new layer of protection.
Check fraud has surged in recent years, with criminals intercepting mailed checks, washing them, and redepositing them under different payees. AP departments that still issue paper checks must implement strong preventive controls. Best practices include using positive pay—a bank service that verifies each check presented against your issued check file and flags discrepancies before payment clears. Checks should be printed on security paper with features like watermarks, void pantographs, and chemical sensitivity. Mailed checks should be dropped at a post office or secure collection point rather than left in an outgoing mail box. Dual signatures or approval thresholds on checks above defined amounts reduce internal fraud risk. Organizations should also conduct monthly bank reconciliations promptly and investigate any unusual items immediately. The most effective long-term check fraud prevention strategy is simply reducing check volume through migration to electronic payments—a best practice that also reduces processing cost significantly.
The vendor master file is one of the highest-risk areas in accounts payable because unauthorized changes—particularly to bank account information—can redirect legitimate payments to fraudsters. Best practices for vendor master file management include restricting access to a small number of authorized individuals, requiring dual authorization for any additions or changes, and using a documented verification process before any bank account update is made (typically involving a callback to a phone number on file, not a number provided in the change request). The vendor master file should be audited regularly to identify duplicate vendors, vendors without TINs, vendors with shared addresses or bank accounts, and inactive vendors that should be deactivated. All changes should be logged with timestamps and user IDs. Business email compromise (BEC) attacks—where fraudsters impersonate vendors requesting bank account changes by email—are now one of the leading sources of AP fraud, making phone verification an essential control.
Unclaimed property—also called abandoned property—refers to financial assets such as uncashed checks, unapplied credit memos, outstanding refunds, and outstanding vendor payments that have remained dormant beyond the state-defined dormancy period, typically one to five years depending on the property type and state. When property becomes dormant, businesses are required to make a good-faith effort to contact the owner (due diligence) and, if the property remains unclaimed, to remit (escheat) it to the appropriate state. For accounts payable, this most commonly involves uncashed vendor checks and credit balances. Non-compliance with unclaimed property laws can result in significant state audit liability, including interest and penalties going back many years. Best practices include conducting regular reviews of open AP items, promptly resolving outstanding credits, establishing dormancy tracking procedures, and filing annual unclaimed property reports with each state where your company operates or has customers and vendors.