Assertive Communication: Say It With Backbone... Not Bite

Live Webinar

Webinar Details $149

Webinar Date: September 12, 2024
Webinar Time: 12:00pm - 1:30pm EDT live
Webinar Length: 90 Minutes
Guest Speaker: Pamela Jett
Topic: Business Administration, Business Skills, Human Resources
Credit: ATAAA 1.5, ATAOP 1.5, ATAHR 1.5, HRCI 1.5, SHRM 1.5

Overview

Assertive communication is the hallmark of a true professional. In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so that you can be a positive role model to those you work with and for. Are you secretly afraid that you come on too strong or are you perceived as a doormat? Would you like to be seen as confident, trustworthy, and professional? Assertive communication is the key. And, assertive communication is a skill, one every professional can master.

Your Benefits of Attending:

Understand what assertiveness is and what it is not
Learn how to avoid the perils and pitfalls of passive-aggressiveness
Gain clever tactics to deal with the passive-aggressiveness of others
Gain strategies for handling difficult conversations and conflict
Learn how to assertively say “no” – and not feel guilty
Discover surprising words to avoid and powerful words to choose instead
Understand proven language patterns to deal with requests for your time
Learn how to use assertive communication to maintain control of your day and productivity
Walk away with the best kept secrets superstars use to communicate assertively to leadership
Learn how to build inner victory for outer communication success

Powerful, assertive communication skills yield better relationships, better productivity, decreased tension, and better team engagement. No one wins when issues are ignored or tensions are stockpiled. Gain critical tools, and the words that matter, to communicate confidently in today’s challenging workplace. And the real payoff comes when you discover how easy it is to say it with backbone and not bite!

What our customers are saying

She did not just read a power point. She shared real life examples and was engaging. The trainer gave practical application pieces and suggested ways to think about the information she was sharing. The information was very helpful.

- Maureen W

I've taken several of these classes and they are very knowledgeable, and the instructors are awesome.

- Cynthia G

Excellent presentation. It leaves you wanting more!

- Gina J

I would attend any event from this presenter. She did a fabulous job!

- Chris P

Pamela Jett was a very good instructor. She's knowledgeable about communication skills, and her session was helpful for knowing how to speak to others without being demeaning or condescending.

- Elizabeth G

Very informative and a lot of information in 2-1/2 hours! Thank you!

- Kim H

I enjoy Pamela's presentations she is thorough and offers tangible take away material.

- Tammy P

Thank you for sharing additional tips and resources. I also appreciated taking the survey to see where I stood as a leader.

- Lory W

Great speaker! Never see where we can ask questions in writing or speak to say thank you on these webinars. But thank you! We will also get a recording. correct?

- Kim H

Thank you for the information that was presented today. I have taken alot of your information and will use it going forward.

- Laura F

Pamela was exceptional. Delivered a strong message and guidance.

- Shauna H

Guest Speaker

Pamela Jett

Innovative Communication LeaderAs an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve res [...]
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