Improving Communication Between Departments

Improving Communication Between Departments

Live Webinar

Webinar Date:  September 23, 2025
Webinar Time:  12:00 pm - 1:00 pm EDT   live
Guest Speaker:   Rhonda Scharf
Credit:   ATAAA 1.00, ATAOP 1.00, IAAP 1.00
Average Rating: 4.7 / 5

Webinar Details $199

  • Webinar Date: September 23, 2025
  • Webinar Time: 12:00 pm - 1:00 pm EDT   live
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Rhonda Scharf
  • Topic:   Business Skills, Business Administration, Leadership
  • Credit:   ATAAA 1.00, ATAOP 1.00, IAAP 1.00
All Access Membership

Communication breakdown between departments is a widespread challenge that impacts productivity, efficiency, and overall morale across organizations. When teams are siloed, trust diminishes, objectives become misaligned, and progress stalls. If you've experienced frustration trying to collaborate across departments, you're not alone, two out of every three employees believe interdepartmental communication in their workplace is poor. But the good news is, it can be improved.

In this powerful and practical session, communication expert Rhonda Scharf will guide you through proven strategies to rebuild and strengthen communication across departments. You’ll discover how to encourage open dialogue, foster trust, and eliminate the finger-pointing culture that often arises when information doesn’t flow freely. Whether you're in leadership, administration, or operations, this webinar will help you create a more cohesive, collaborative, and results-driven work environment.

Your Benefits for Attending:
  • Learn the top 10 ways to ensure regular and effective communication between departments.
  • Gain tips for setting company-wide objectives that align and unify different departments.
  • Understand how to break down information silos and why doing so is crucial to organizational success.
  • Gain insight into building trust and mutual respect between teams.
  • Learn how to avoid conflict and prevent the blame game when challenges arise.

Attending this session will help you personally improve collaboration efforts, reduce daily workplace frustrations, and build stronger professional relationships across your organization. This is your opportunity to take real steps toward a more aligned and productive workplace.

  • Rhonda Scharf

ATAAA Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in administrative.

ATAOP Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in operations.

IAAP Credit

Aurora Training Advantage has reviewed the content of this program and believes it aligns with the CAP Body of Knowledge. We estimate this program may qualify for 1 recertification point(s), based on 1 point per 1 hour of eligible training. Final determination of applicability rests with the CAP designee, who is responsible for documenting alignment for recertification purposes.


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Speakers Performance Based On Past Webinar Survey Results

Average rating

4.7 / 5

This speaker has received a total of 574 survey responses. Attendees have given an average rating of 4.7 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.6 Stars
How closely did the presenter follow the schedule?
4.7 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Jeanne E.
May 14, 2021
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
It would be nice to be able to see the other peoples comments and questions.

Laura A.
May 14, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
A great workshop that I'm sure would have exceeded expectations even further if we had been able to attend in person.

Leshun B.
May 14, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
This course was amazing. The information was extremely useful. I can't wait to share it with my team and starting implementing.

Nina B.
May 14, 2021
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
Wish the time allotted was longer. Would have liked to see other attendees' comments and an actual comment box for those who had to listen by phone, not a question box. I had technical issues with my speakers so I had to dial in. Great presentation overall.

Christian M.
May 13, 2021
3 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
2.0 Stars
Do you have any other comments, questions or concerns?
Do not feel the price of this webinar was worth what information was presented. Not a good value.

Stacy H.
May 13, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
EI is very essential in our lives and workplaces

Danielle D.
May 13, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Rhonda made the presentation very engaging. It was very easy to follow and I felt like I came away from the hour with real tools to help me become a better leader. Thank you so much Rhonda!

Mari H.
May 13, 2021
3.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
3.0 Stars
Do you have any other comments, questions or concerns?
I was really disappointed at the sexist jokes (and the binary of "women do things this way, men that way" - not all of us are men or women, and it's 2021 so you could just say "some people" rather than making it gendered), and the lack of content (beyond a passing mention) regarding cultural differences in leadership approaches. The lack of understanding when I asked about how to adjust these skills to neuro-diversity, in both admin staff and those we work with, was also somewhat shocking.There was also a lot of emphasis on "forgive and forget" or "just move on" that felt very dismissive of very real workplace traumas that occur. When I asked, it was dismissed as "this is a discussion of business, not trauma." Not everyone has the luxury of working in a trauma-free environment, and dismissing trauma as wholly separate from work environments is very upsetting.There was definitely some useful information about Emotional Intelligence, but it didn't feel like it went beyond binary gender stereotypes. The discussion of Influence also felt like it could have been expanded to fill some of the time that was taken up with stereotypes instead; I would like to have heard more about ways to develop skills, particularly in workplaces that are less than ideal, that can expand an admin's influence beyond their typical sphere and perhaps lead to other work. The two pieces of advice, of moving yourself out of BCC on important emails and attending meetings with higher-level staff if you can, were interesting, and I would have liked to hear more.

Stephanie F.
May 13, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Karen L.
May 13, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Great webinar!!
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