Mastering Critical Conversations

Mastering Critical Conversations

On Demand Webinar

Guest Speaker:   Rhonda Scharf
Credit:   HRCI 1.00, SHRM 1.00, ATAAA 1.00, ATAHR 1.00, ATAOP 1.00
Average Rating: 4.0 / 5

Webinar Details $199

  • Webinar Length: 60 Minutes
  • Guest Speaker:   Rhonda Scharf
  • Topic:   Business Skills, Business Administration, Leadership, Human Resources
  • Credit:   HRCI 1.00, SHRM 1.00, ATAAA 1.00, ATAHR 1.00, ATAOP 1.00
All Access Membership

Are you an office professional, supervisor, manager, or HR leader looking to enhance your workplace communication skills? Join us for a powerful and practical one-hour webinar designed to equip you with proven strategies to navigate high-stakes conversations with confidence, empathy, and clarity.

In today’s dynamic and often high-pressure work environment, the ability to engage in critical conversations is essential. Whether addressing performance concerns, managing conflict, or providing constructive feedback, this session will give you the tools you need to approach tough discussions with professionalism and poise. Through real-world techniques and actionable guidance, you'll leave empowered to foster stronger, more collaborative workplace relationships.

This webinar offers immediate value by giving you the confidence and clarity to tackle even the most difficult workplace conversations. Whether you're looking to lead with empathy, resolve conflict, or give impactful feedback, you’ll gain essential skills to communicate more effectively and authentically.

Your Benefits for Attending:
  • Understand the Core of Critical Conversations: Learn what defines a critical conversation and how to prepare for successful outcomes.
  • Master Active Listening: Apply techniques to fully understand others’ perspectives, creating a foundation of trust and mutual respect.
  • Deliver Your Message Clearly and Compassionately: Communicate your message with purpose, maintaining both clarity and empathy in challenging scenarios.
  • Manage Emotions and Build Resilience: Discover how to regulate your emotions and stay composed under pressure to keep conversations productive.
  • Apply Actionable Strategies: Walk away with practical steps to resolve workplace issues constructively and collaboratively.
Who Should Attend?
  • Office professionals seeking to refine their communication approach
  • Supervisors and managers who want to lead with empathy and clarity
  • HR professionals handling sensitive or high-impact discussions
  • Anyone striving to build stronger, more effective workplace interactions

Don’t miss this opportunity to elevate your communication skills and make critical conversations easier and more impactful. Register now and take the first step toward transforming your communication style and workplace culture.

  • Rhonda Scharf

HRCI Credit

Human Resource Certification Institute
This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM Credit

Society for Human Resource Management
Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

ATAAA Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in administrative.

ATAHR Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in human resources.

ATAOP Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in operations.

Customer Satisfaction Guarantee
Invest in your future with confidence! Our Customer Satisfaction Guarantee eliminates all risk, letting you focus purely on mastering new skills and advancing your career. If you're not completely satisfied, we'll ensure you are. Your satisfaction is not just a promise; it's our guarantee.

Webinar Survey Overall Rating

This webinar received a total of 1 survey responses. Attendees have given an average rating of 4.0 stars out of a possible 5, reflecting the quality and value of the content presented.

Average rating

4.0 / 5
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Reviews From Webinar Survey

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the event and the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Tracy .
June 23, 2025
4.0 / 5
Webinar Rating:
4.0 Stars
Speaker Rating:
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