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Mastering Difficult Conversations

Live Webinar

Webinar Details $219

  • Webinar Date: December 2, 2024
  • Webinar Time: 12:00pm - 1:00pm EST   live
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Rhonda Scharf
  • Topic:   Leadership, Business Skills, Business Administration
  • Credit:   ATAAA 1.0, ATAHR 1.0, ATAOP 1.0

All Access Membership

Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to tell the boss their request is unreasonable is something that no one looks forward to doing. We feel anxious and uncomfortable.

Yet, our roles demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way.

This session with Rhonda will show you how. You’ll be given an easy, and fun framework to keep you professional and focused so you know exactly how to have those difficult conversations.

Your Benefits For Attending:
  • Gain 10 tips for handling difficult conversations so you are prepared and confident you are focused and clear.
  • Learn how to handle your emotions (and the emotions of the other person).
  • Understand danger zones to keep your eyes on (don’t fall into these common traps).
  • Gain a step-by-step model to follow to make it easy every time!
  • Learn to deliver those difficult conversations in a professional, respectful, and successful manner.

What our customers are saying

Guest Speaker

  • Rhonda Scharf

    Rhonda Scharf

    Insightful… humorous… entertaining… even contagious… are all words that are used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different. Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer, [...]

    View Full Profile

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.7 / 5

This speaker has received a total of 511 survey responses. Attendees have given an average rating of 4.7 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.7 Stars
How closely did the presenter follow the schedule?
4.7 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Barbara R.
November 21, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment
Denise J.
November 20, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
No comment
Christine L.
November 18, 2022
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Great presentation!
Janet P.
November 18, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I truly enjoyed Rhonda's presentation, so much so I have looked up her podcast. The way she presents her material really speaks to me. have been truly impressed with all the seminars I have attended through Aurora.
Beckie B.
November 18, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment
Jane B.
November 18, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
The only thing I have negative to say was that the presentation came across very low quality and pixelated. Everything was great though and such useful information.
Tara C.
November 14, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Learned new strategies on how to better be accountable for myself and staff
Melissa J.
November 14, 2022
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
it was a very good presentation thank you
Michael F.
November 14, 2022
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
I was surprised by her use of the filler/empty word "right" so often. It got distracting for me to hear someone who certainly made it clear she was a professional and had 29 years' experience, that she used such a crutch. Punctuating sentences with "right" is just the current filler from "you know." Good material but needs to clean up distracting filler word use.
Claudia M.
November 14, 2022
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
Wonderful training. I enjoyed very much. I would like to attend to more advance training in the same field.
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