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Mastering Difficult Conversations

Live Webinar

Webinar Details $219

  • Webinar Date: December 2, 2024
  • Webinar Time: 12:00pm - 1:00pm EST   live
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Rhonda Scharf
  • Topic:   Leadership, Business Skills, Business Administration
  • Credit:   ATAAA 1.0, ATAHR 1.0, ATAOP 1.0

All Access Membership

Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to tell the boss their request is unreasonable is something that no one looks forward to doing. We feel anxious and uncomfortable.

Yet, our roles demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way.

This session with Rhonda will show you how. You’ll be given an easy, and fun framework to keep you professional and focused so you know exactly how to have those difficult conversations.

Your Benefits For Attending:
  • Gain 10 tips for handling difficult conversations so you are prepared and confident you are focused and clear.
  • Learn how to handle your emotions (and the emotions of the other person).
  • Understand danger zones to keep your eyes on (don’t fall into these common traps).
  • Gain a step-by-step model to follow to make it easy every time!
  • Learn to deliver those difficult conversations in a professional, respectful, and successful manner.

What our customers are saying

Guest Speaker

  • Rhonda Scharf

    Rhonda Scharf

    Insightful… humorous… entertaining… even contagious… are all words that are used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different. Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer, [...]

    View Full Profile

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.7 / 5

This speaker has received a total of 511 survey responses. Attendees have given an average rating of 4.7 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.7 Stars
How closely did the presenter follow the schedule?
4.7 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Anisa M.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I really enjoyed the presenter and the topic. Too often, leadership is though to be authoritative or controlling. But leading is actually more about inspiring others to to act and lead.
Jessica P.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Great training
Michelle C.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Very good. I enjoyed it :)
Jamie G.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Excellent speaker, great message and content
Debbie T.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
It was very interesting - I like how she gave examples
Francine C.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
It is great to have 1 hour events. It's hard when the events are longer. I prefer an hour with a focus on less.
Lucia M.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I learned on how important it is to "LISTEN" and also to not turn any conversation about you. It made me realize that I've done this in the past and did not think much of it. Now I am more aware thanks to this training.
Disa W.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Rhonda's energy held my attention and her advice was worth the time. I will be looking for more presentations by her.
Ornit M.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
i have attended previous webinars with this presenter and find it useful and simple to follow
Deborah V.
May 9, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment
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