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Mastering Difficult Conversations

Live Webinar

Webinar Details $219

  • Webinar Date: December 2, 2024
  • Webinar Time: 12:00pm - 1:00pm EST   live
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Rhonda Scharf
  • Topic:   Leadership, Business Skills, Business Administration
  • Credit:   ATAAA 1.0, ATAHR 1.0, ATAOP 1.0

All Access Membership

Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to tell the boss their request is unreasonable is something that no one looks forward to doing. We feel anxious and uncomfortable.

Yet, our roles demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way.

This session with Rhonda will show you how. You’ll be given an easy, and fun framework to keep you professional and focused so you know exactly how to have those difficult conversations.

Your Benefits For Attending:
  • Gain 10 tips for handling difficult conversations so you are prepared and confident you are focused and clear.
  • Learn how to handle your emotions (and the emotions of the other person).
  • Understand danger zones to keep your eyes on (don’t fall into these common traps).
  • Gain a step-by-step model to follow to make it easy every time!
  • Learn to deliver those difficult conversations in a professional, respectful, and successful manner.

What our customers are saying

Guest Speaker

  • Rhonda Scharf

    Rhonda Scharf

    Insightful… humorous… entertaining… even contagious… are all words that are used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different. Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer, [...]

    View Full Profile

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.7 / 5

This speaker has received a total of 511 survey responses. Attendees have given an average rating of 4.7 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.7 Stars
How closely did the presenter follow the schedule?
4.7 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Maria C.
February 10, 2022
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
My comments are no reflection on the training or the presenter. However, as a person who has a good grip on the English language, I feel that programs like Grammerly are the reason so many people don't know how to write properly. This is just my opinion as I know there are also many positives to using such programs.
Michael C.
February 10, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I would have liked the program to be longer. I think a 90 minute presentation would have been great.
Susan M.
February 10, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
The information was very helpful and the presenter was excellent!
KATHY H.
February 10, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I found this to be one of the most useful and relevant of all the training sessions I've attended.
Cassi S.
February 10, 2022
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
I wouldn't present this as a business writing class. I would present this as a Tips/Tricks/Reminders for Grammar
Cindy C.
February 10, 2022
3.5 / 5
Satisfaction Rating:
3.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
It was informative but I felt it was more basic than I expected. Good to get a refresh on basic grammar information.
Tasha W.
February 10, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
There were just a few times (maybe only 2x) that language was used that I felt were inappropriate.
Michele M.
February 10, 2022
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
excellent speaker, especially at 2pm!
Tammy A.
February 5, 2022
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
no comment
Colette S.
February 3, 2022
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
No, thank you.
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