Mastering Difficult Conversations

Live Webinar

Webinar Details $219

  • Webinar Date: December 2, 2024
  • Webinar Time: 12:00pm - 1:00pm EST   live
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Rhonda Scharf
  • Topic:   Leadership, Business Skills, Business Administration
  • Credit:   ATAAA 1.0, ATAHR 1.0, ATAOP 1.0
All Access Membership

Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to tell the boss their request is unreasonable is something that no one looks forward to doing. We feel anxious and uncomfortable.

Yet, our roles demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way.

This session with Rhonda will show you how. You’ll be given an easy, and fun framework to keep you professional and focused so you know exactly how to have those difficult conversations.

Your Benefits For Attending:
  • Gain 10 tips for handling difficult conversations so you are prepared and confident you are focused and clear.
  • Learn how to handle your emotions (and the emotions of the other person).
  • Understand danger zones to keep your eyes on (don’t fall into these common traps).
  • Gain a step-by-step model to follow to make it easy every time!
  • Learn to deliver those difficult conversations in a professional, respectful, and successful manner.

What our customers are saying


Guest Speaker

  • Rhonda Scharf

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.7 / 5

This speaker has received a total of 511 survey responses. Attendees have given an average rating of 4.7 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.7 Stars
How closely did the presenter follow the schedule?
4.7 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Renee A.
July 21, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Another awesome presentation! Would love to atternd some in person training.

Raquel A.
July 21, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
very good!

Stacie J.
July 21, 2021
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
I don't feel like the cost of this CPE was equal to the value of the information presented. Everything was very general. I wish there was a more in depth conversation about specific skills to work on that will be relevant in the future. Obviously many industries were present today but pulling specific examples would have been more helpful.

Kim C.
July 21, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no additional comments

Elizabeth P.
June 16, 2021
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
Great course! Would recommend

Nicole S.
June 15, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Hazel N.
June 15, 2021
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
No comments

San Miguel P.
June 15, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Jane N.
June 15, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Presenter was great!

Shena C.
June 15, 2021
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I'm usually the person who sits in training sessions and wonder why I put myself through this. Thankfully, that was not the case today! Rhonda did and excellent job ensuring that the webinar was informative and engaging. I highly recommend attending.
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