KPIs For Administrative Assistants

KPIs For Administrative Assistants

Live Webinar

Webinar Date:  July 29, 2025
Webinar Time:  12:00 pm - 1:00 pm EDT   live
Guest Speaker:   Pamela Jett
Credit:   ATAAA 1.00, IAAP 1.00
Average Rating: 4.5 / 5

Webinar Details $199

  • Webinar Date: July 29, 2025
  • Webinar Time: 12:00 pm - 1:00 pm EDT   live
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Pamela Jett
  • Topic:   Business Administration
  • Credit:   ATAAA 1.00, IAAP 1.00
All Access Membership

Key Performance Indicators (KPIs) aren’t just tools for executives and sales teams—they're essential for administrative professionals seeking to elevate their impact. This empowering and practical webinar reveals how the right KPIs can transform your day-to-day responsibilities into clear, strategic contributions. Learn how to align your tasks with organizational goals and make your often-invisible work measurable, valuable, and visible to key stakeholders.

Whether you're supporting an individual executive or managing a team’s logistics, this session equips you with the tools to identify relevant KPIs, differentiate goals from metrics, and advocate for your professional growth through data. You’ll gain actionable insights to showcase your role’s strategic value, enhance performance reviews, and stand out in your organization. This is your opportunity to take control of your narrative and position yourself as a vital, strategic partner.

Your Benefits For Attending:
  • Discover the purpose and power of KPIs specifically tailored for administrative professionals.
  • Understand the difference between goals and KPIs—and why that distinction is crucial.
  • Identify KPIs that align with strategic business objectives to elevate your daily work.
  • Learn how to use data and metrics to advocate for recognition and career advancement.
  • Leverage KPIs during one-on-ones to communicate your value through compelling narratives.
  • Transform routine administrative tasks into measurable strategic contributions.
  • Develop a personal action plan to make your work visible, impactful, and appreciated.

This webinar helps administrative professionals move beyond support roles by mastering tools that highlight their true value. It’s a must-attend for anyone ready to take their career from operational to strategic.

  • Pamela Jett

ATAAA Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in administrative.

IAAP Credit

Aurora Training Advantage has reviewed the content of this program and believes it aligns with the CAP Body of Knowledge. We estimate this program may qualify for 1 recertification point(s), based on 1 point per 1 hour of eligible training. Final determination of applicability rests with the CAP designee, who is responsible for documenting alignment for recertification purposes.


Customer Satisfaction Guarantee
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Speakers Performance Based On Past Webinar Survey Results

Average rating

4.5 / 5

This speaker has received a total of 743 survey responses. Attendees have given an average rating of 4.5 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.6 Stars
How closely did the presenter follow the schedule?
4.5 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Contessa B.
February 20, 2024
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Stacy M.
February 20, 2024
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Pamela is a great speaker. I think it would be helpful to send out a transcript of the presentation since the pdf of the PowerPoint representation doesn't have enough information to be self explanatory when reviewing the material later.

Miranda D.
February 20, 2024
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
I truly appreciate the wide variety of topics covered by Aurora and the speakers the make available to us.

Suzan G.
February 20, 2024
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
my certificate would not open. Can you send another one to sgrieco@humanesociety.org

Christine G.
February 20, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
A great presenter - one of your team's best.

Kim H.
February 20, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Great speaker! Never see where we can ask questions in writing or speak to say thank you on these webinars. But thank you! We will also get a recording. correct?

Randy J.
February 15, 2024
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
I do not recall the presenter discussing the areas below that were indicated in the notification email:Essential tools for tough conversations, performance feedback, and other supervisory challenges:•Discover what to say/do when tears flow.•Learn what never to say during a disciplinary conversation - hint... it’s not what you think.•Discover language patterns to make disciplinary conversations easier.•Learn how to keep records and notes so that you can hold people accountable.•Master the art of open-ended questions to gain cooperation.

Rhonda W.
February 14, 2024
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I have been a supervisor for years and I learned a lot of different ideas to help in management. One thing that I have always been is a positive leader and never forget to say please or thank you. I have an amazing staff and appreciate them very much. Without them I could not be the Supervisor I am today.

Heather M.
February 14, 2024
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
The content was good, and she also had a few tips on boundaries and time management that I found very helpful.

Veva J.
February 14, 2024
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
Would have been nice to see the presenter versus just hearing her. Nice to be able to make a connection.
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