Communication Skills Master Class

On Demand Webinar

Webinar Details $299

  • Webinar Length: 150 Minutes
  • Guest Speaker:   Pamela Jett
  • Topic:   Business Skills, Leadership, Human Resources
  • Credit:   ATAOP 2.5
All Access Membership

The research is very clear. Over the past two decades, organizations have significantly redefined the roles of senior-level leaders, particularly those in the C-Suite. While traditional capabilities such as excellence in performing operational tasks still remain relevant, one qualification is now valued above all others and that is STRONG SOCIAL SKILLS, specifically communication skills.

To be successful, executive leaders must spend a significant amount of time interacting with others, communicating information, facilitating the exchange of ideas, creating psychological safety, and managing conflict. All of this is best done by leaders with strong communication skills.

During this communication master class facilitated by communication and leadership skills expert Pamela Jett, you as a senior-level leader will: 

  • Discover why communication is the most important social skill you can polish.
  • Master the art of communicating assertively (not aggressively or passively) in a variety of situations, including challenging ones such as conflict.
  • Uncover your leadership communication approach with a powerful assessment.
  • Maximize your ability to create a psychologically safe culture by knowing the words to choose and the words to lose.
  • Eliminate sneaky communication habits that may sabotage your leadership success.
  • Leverage the art of power questions to get better results.
  • Master the art of active listening to create a culture of teamwork and cooperation.
  • Learn common communication pitfalls and how to avoid them.
  • Discover the 3 keys to Relentlessly Positive communication and how to use those keys for better results when giving feedback, navigating difficult conversations, motivating others, and many other leadership situations.
  • Create a personal action plan to take your communication skills to the next level.

More than just feel-good fluff or theory, this master class is loaded with communication strategies, templates, and other tools you can use immediately to become the kind of communicator and leader that others want to work with and for.


Guest Speaker

  • Pamela Jett

Webinar Survey Overall Rating

This webinar received a total of 15 survey responses. Attendees have given an average rating of 4.8 stars out of a possible 5, reflecting the quality and value of the content presented.

Average rating

4.8 / 5
Webinar Presentation
How many of the objectives of the event were met?
4.9 Stars
How useful was the information presented at this event?
4.8 Stars
Overall, how satisfied were you with this event?
4.8 Stars
Speaker Performance
Overall, how satisfied were you with this presenter?
4.9 Stars
How closely did the presenter follow the schedule?
4.7 Stars

Reviews From Webinar Survey

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the event and the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Elizabeth G.
March 18, 2024
4.8 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
4.5 Stars
Do you have any other comments, questions or concerns?
Pamela Jett was a very good instructor. She's knowledgeable about communication skills, and her session was helpful for knowing how to speak to others without being demeaning or condescending.

Sarah K.
March 14, 2024
4.0 / 5
Webinar Rating:
4.0 Stars
Speaker Rating:
4.0 Stars
Do you have any other comments, questions or concerns?
I enjoyed the class, but I thought requiring us to use a QR code for the Assertive Assessment form and text a number to receive the Power Questions sheet was excessive. They should have been provided with the other course materials instead of forcing us to give out our phone and email address.

Kimberly W.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
no additional comments - great class thanks!

Julie N.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
She was wonderful and I would definitely participate in another of her programs

Tammy P.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
I enjoy Pamela's presentations she is thorough and offers tangible take away material.

Stacy M.
March 13, 2024
4.6 / 5
Webinar Rating:
4.3 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
I think it would be helpful to send the presenter's note or a written outline with the presentation slide. With this presenter you cannot review the content of the presentation from the slides so the transcript would be very helpful to have to reinforce the topic.

Kim H.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
Very informative and a lot of information in 2-1/2 hours! Thank you!

Leon A.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
Would like to know more about communication strategies

Eunice S.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
Great Presentation

Lauren A.
March 13, 2024
4.8 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
4.5 Stars
Do you have any other comments, questions or concerns?
Pamela Jett was excellent, engaging and presented very relative information.

Ciera B.
March 13, 2024
4.4 / 5
Webinar Rating:
4.3 Stars
Speaker Rating:
4.5 Stars
Do you have any other comments, questions or concerns?
no comment

Wendy S.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
Great presenter with great concepts!

Mindy K.
March 13, 2024
4.8 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
4.5 Stars
Do you have any other comments, questions or concerns?
no comment

Irma M.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
Extremely satisfied, it was very helpful.

Chris P.
March 13, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
I would attend any event from this presenter. She did a fabulous job!

ATAOP Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in operations.