Effectively Delivering Performance and Disciplinary Feedback

Live Webinar

Webinar Details $219

  • Webinar Date: November 20, 2024
  • Webinar Time: 2:00pm - 3:30pm EST   live
  • Webinar Length: 90 Minutes
  • Guest Speaker:   Pamela Jett
  • Topic:   Business Administration, Business Skills, Human Resources
  • Credit:   ATAHR 1.5, ATAOP 1.5, HRCI 1.5, SHRM 1.5
All Access Membership

Leaders of every level, from first time supervisors to senior executives agree that one of their most difficult responsibilities is having disciplinary, performance related or other difficult conversations.  In fact, many leaders often ignore problems and hope that they will go away (and, of course, they rarely do.)  Having language patterns and tools to specifically handle these tough conversations is what every leader needs and what this program provides.  Loaded with practical communication tools that will work for senior level executives to first-time supervisors and even parents, this program gives you practical tools you can put to work immediately and relieve some of the stress associated with disciplinary conversations.

Your Benefits For Attending:
  • Get the leadership mindset to make disciplinary conversations easier:
    • Learn to differentiate between “can’t do” and “won’t do” issues.
    • Discover why people don’t do what they are supposed to do and how to ignite positive behavior change.
    • Master the art of staying calm during difficult conversations.
  • Master communication tactics and language patterns to prepare for tough conversations:
    • Discover the 4-step process to request behavior change.
    • Learn how to use the “BCA technique” as a template for almost any difficult conversation.
    • Find out why you ought to stop feeding carrots to stick people.
  • Learn how to manage tense conversations with difficult people:
    • Discover what to say/do when tears flow.
    • Learn what never to say during a disciplinary conversation—hint... it’s not what you think.
    • Discover the power of silence.
    • Learn how to keep records and notes so that you can hold people accountable.
    • Master the art of open-ended questions to gain cooperation.

Gather your team and reserve the conference room! You don't want to miss out as nationally recognized speaker Pamela Jett gives you step-by-step instructions on how to effectively handle some of your most difficult conversations.


What our customers are saying


Guest Speaker

  • Pamela Jett

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.5 / 5

This speaker has received a total of 656 survey responses. Attendees have given an average rating of 4.5 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.6 Stars
How closely did the presenter follow the schedule?
4.5 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Kim H.
September 26, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Thanks again for another informative webinar!

Taneya H.
September 26, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Extremely useful tools to keep in mind moving forward. It was well using my lunch hour for.

Alicia H.
September 18, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Great presentation! I'm feeling newly motivated about my job.

Ciera B.
September 13, 2024
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Love Pamela! She brings great energy and presents great content.

Danielle N.
September 13, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Useful, step-by-step ways to improve communication with the team, our company leaders, and generally in life. Love it!

Tammee S.
September 12, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
It was a great presentation that left us with actionable items -- something too rate in trainings.

Eve B.
September 12, 2024
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
The presentation was very strong & informative.

Takesha M.
September 12, 2024
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Dierdrea W.
September 12, 2024
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
I did miss part of the session because of the time difference.

Conchita P.
September 12, 2024
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I would like a recording of the presentation, I missed some of the examples since I was writing notes.
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