Conflict Resolution Confidence: When Words Matter Most

Conflict Resolution Confidence: When Words Matter Most

On Demand Webinar

Guest Speaker:   Pamela Jett
Topic:   Business Skills, Human Resources
Credit:   ATAOP 1.0, ATAHR 1.0, HRCI 1.0, SHRM 1.0
Average Rating: 4.7 / 5

Webinar Details $219

  • Webinar Length: 60 Minutes
  • Guest Speaker:   Pamela Jett
  • Topic:   Business Skills, Human Resources
  • Credit:   ATAOP 1.0, ATAHR 1.0, HRCI 1.0, SHRM 1.0

All Access Membership
Conflict in the workplace is inevitable. Anger, hurt feelings and distrust are not. Poor conflict resolution skills can lead to high turnover, poor team performance, mismanaged goals and objectives, along with a myriad of personnel and HR woes. 

Your Benefits of Attending:

  • Discover their own conflict “style” and how to leverage that for enhanced teamwork.
  • Learn powerful language patterns to communicate differences of opinion and perspective respectfully and productively.
  • Master the art of “constructive conflict communication.”
  • Enhance relationships by choosing words that create connection and losing words that trigger defensiveness, hostility, and animosity.
  • Discover how to work with those whose conflict resolution style is different or dysfunctional.
  • Reap the rewards of assertive conflict resolution.
  • Master the emotional intelligence skills necessary to thrive even when conflict is present.

Delivered in Pamela’s fast-paced and highly interactive style, this program helps professionals build trust and enhance respect, all while managing conflict productively.  With innovative techniques and one-of-a-kind insight, this program will leave attendees better prepared to manage the eventualities of conflict.

  • Pamela Jett

    Pamela Jett

    Innovative Communication LeaderAs an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator [...]

    View Full Profile

ATAOP Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in operations.

ATAHR Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in human resources.

HRCI Credit

Human Resource Certification Institute
This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM Credit

Society for Human Resource Management
Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

Webinar Survey Overall Rating

This webinar received a total of 8 survey responses. Attendees have given an average rating of 4.7 stars out of a possible 5, reflecting the quality and value of the content presented.

Average rating

4.7 / 5
Webinar Presentation
How many of the objectives of the event were met?
4.6 Stars
How useful was the information presented at this event?
4.8 Stars
Overall, how satisfied were you with this event?
4.6 Stars
Speaker Performance
Overall, how satisfied were you with this presenter?
4.8 Stars
How closely did the presenter follow the schedule?
4.8 Stars

Reviews From Webinar Survey

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the event and the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Stephanie H.
August 7, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
I was able to use some of the tips the next day. I continue to have to practice, but will get better when it comes to how to address conflict when it feels intentional.
Juanita E.
August 7, 2024
4.0 / 5
Webinar Rating:
4.0 Stars
Speaker Rating:
4.0 Stars
Do you have any other comments, questions or concerns?
no comment
Gri I.
August 6, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment
James D.
August 6, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
Extremely informative and relevant presentation.
Tina H.
August 6, 2024
4.6 / 5
Webinar Rating:
4.3 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
TY
Roseann H.
August 6, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
She spoke with such confidence and was understandable in the subject being presented.
Laura K.
August 6, 2024
5.0 / 5
Webinar Rating:
5.0 Stars
Speaker Rating:
5.0 Stars
Do you have any other comments, questions or concerns?
I would really like to see longer courses from Pamela Jett, I loved all the points she made, however, I would like to see deeper dives on the courses she offers.
Patricia S.
August 6, 2024
4.0 / 5
Webinar Rating:
4.0 Stars
Speaker Rating:
4.0 Stars
Do you have any other comments, questions or concerns?
n/a at this time