New Supervisors: Going from Surviving to Thriving

Making the leap from staff member to supervisor is one of the most challenging transitions in any career. This webinar, led by renowned communication expert Pamela Jett, is designed specifically to support new supervisors in navigating the common hurdles of leadership with confidence and success. During this dynamic 60-minute session, attendees will gain practical tools to effectively shift from peer to leader, communicate clearly with team members—including former colleagues—and set themselves up for long-term success.

Participants will explore how to adopt a supervisor’s mindset, manage workplace relationships, and handle the new responsibilities of delegation, time management, and tough conversations. Whether it's learning to prioritize effectively, using boundary statements to boost productivity, or mastering the art of delivering feedback and disciplinary communication, this session is packed with actionable insights that drive real results. Don’t just survive the transition—thrive in it with the tools, language, and leadership strategies that set exceptional supervisors apart from the rest.

• Discover powerful tools to manage “friends” and former colleagues.
• Master 3 tools to make communication easier, with everyone... every time.
• Leverage the power of “boundary statements” to enhance productivity.

• Learn how to prioritize effectively by understanding 4 key activity types.
• Unlock your peak performance with 10-time management tools successful people use.
• Master the art of “stewardship” delegation to get things done on time and on target.

• Discover what to say/do when tears flow.
• Learn what never to say during a disciplinary conversation - hint... it’s not what you think.
• Discover language patterns to make disciplinary conversations easier.
• Learn how to keep records and notes so that you can hold people accountable.
• Master the art of open-ended questions to gain cooperation.

Don't merely survive as a first-time supervisor. Join Pamela Jett as she guides you through how to thrive in your new role.