Transition to Management

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New managers have large impacts on employee commitment and productivity, along with internal and external customer satisfaction. Yet it is hard for them to ask for help when they need it. Join us for an exploration of how to arm new and prospective managers with the tools they need to succeed. Help vital new members of the management team become effective quickly!

No transition is more crucial to the individual employee and to the organization than the transition from individual contributor to manager. Yet a full year after promotion, nearly two thirds of new managers are still struggling with their role. Join us to learn how to address this issue and prepare your managers for their role.

Agenda:

  • The business case and ROI for investing in support for new managers 
  • Assessing potential new managers 
  • A model for the transition-to-manager process, including training 
  • Key tools and support tactics 
  • Buddies and Mentors: Setting up a system that works 
  • Warning signs of quietly failing new managers 
  • Metrics 
  • Implementation strategies to integrate new manager support with overall leadership development 

  • Dr. B. Lynn Ware

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Webinar Survey Overall Rating

This webinar received a total of 4 survey responses. Attendees have given an average rating of 4.4 stars out of a possible 5, reflecting the quality and value of the content presented.

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Nicholas S.
March 14, 2023
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March 14, 2023
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March 14, 2023
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Frequently Asked Questions

Transitioning from individual contributor to manager is one of the most challenging career shifts a professional can make, requiring a fundamental redefinition of how success is measured. As an individual contributor, performance is based on personal output; as a manager, success is measured by the output and development of the team. New managers must learn to delegate effectively rather than doing tasks themselves, to give constructive feedback rather than just receiving it, and to navigate the emotional complexity of managing former peers. Building trust quickly with direct reports is critical, as is establishing clear expectations and consistent communication rhythms. Organizations play an equally important role—providing structured onboarding, manager training, mentoring, and coaching support accelerates the transition and reduces the risk of failure. According to research cited in Aurora Training Advantage's webinar with Dr. B. Lynn Ware, nearly two thirds of new managers are still struggling with their role a full year after promotion, underscoring the need for intentional development programs and ongoing support.
Research shows that nearly two thirds of new managers are still struggling with their role a full year after promotion, a statistic that points to a systemic gap in how organizations prepare and support people leaders. The core challenge is that the skills that made someone an exceptional individual contributor—technical expertise, personal productivity, deep subject matter knowledge—are largely irrelevant to managerial success. Managing people requires emotional intelligence, communication skills, coaching ability, and strategic thinking that most professionals have not been formally trained in. New managers are also often reluctant to ask for help, fearing it signals incompetence to peers and senior leaders. Many organizations promote high performers without assessing their management potential or providing adequate transition support, setting them up for failure. The impact extends beyond the individual—poorly supported new managers drive disengagement, turnover, and reduced productivity across their teams. Aurora Training Advantage's Transition to Management webinar with Dr. B. Lynn Ware addresses this challenge directly with practical frameworks, tools, and support strategies.
New managers benefit most from a comprehensive support ecosystem that combines formal training, real-time tools, peer learning, and individualized coaching. Formal training should cover core management competencies including goal-setting, performance conversations, delegation, conflict resolution, and employee motivation. Equally important are practical frameworks that managers can apply immediately—templates for one-on-one meetings, performance review language, and onboarding checklists reduce ambiguity during the most stressful early months. Buddy systems and mentoring relationships pair new managers with experienced leaders who provide safe spaces to discuss challenges without career risk. Coaching from an experienced HR professional or external coach accelerates skill development and helps new managers course-correct before problems compound. Organizations should also monitor for warning signs of quietly failing new managers—such as team disengagement, escalating conflicts, or avoidance of difficult conversations—and intervene proactively. Aurora Training Advantage's Transition to Management webinar with Dr. B. Lynn Ware outlines a complete model for supporting new managers from assessment through ongoing development.
Assessing management potential before promotion is one of the most effective ways HR and leadership can reduce new manager failure rates and protect team performance. Strong individual contributors do not automatically make strong managers—in fact, the traits that drive individual success can sometimes impede managerial effectiveness. Validated assessment tools such as behavioral interviews, 360-degree feedback surveys, leadership simulations, and personality assessments can reveal a candidate's emotional intelligence, communication style, decision-making approach, and people orientation. Structured conversations about what the candidate believes management involves—and what they're willing to give up from their individual contributor identity—provide important signals about readiness. Trial leadership opportunities such as project leadership, team leads, or mentoring assignments allow organizations to observe management behaviors in lower-stakes contexts before formal promotion. Building clear management competency frameworks gives both the organization and the candidate a shared language for assessing fit. Aurora Training Advantage's Transition to Management webinar with Dr. B. Lynn Ware covers practical methods for evaluating and preparing management candidates.
Quietly failing new managers are often the hardest to identify because they may appear productive on the surface while their teams deteriorate beneath them. Key warning signs include increased turnover or disengagement among the manager's direct reports, a pattern of escalating conflicts that the manager cannot resolve independently, team members bypassing the manager to go directly to senior leadership, and consistent underperformance by a team that previously performed well. The manager themselves may exhibit avoidance behaviors—canceling one-on-ones, delaying performance conversations, or failing to address behavioral issues. They may be overly focused on their own technical work rather than developing and enabling their team. Withdrawal from peer manager groups or an unwillingness to seek feedback are also concerning indicators. Early intervention is critical: research shows that providing coaching, mentoring, and targeted training at the first signs of struggle dramatically improves outcomes compared to waiting until problems become severe. Aurora Training Advantage's Transition to Management webinar with Dr. B. Lynn Ware equips HR leaders and managers with tools to identify and respond to these warning signs effectively.