Heather Baker

Heather Baker

Baker Thompson Associates

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After over 20 years as a secretary and then PA herself, Heather established Baker Thompson Associates in 2000 to inspire Office Professionals to excel in their roles for their success and the success of their organisations. This award winning trainer now travels the world working with small and large companies, public and private. 

She is the author of four Amazon top ten selling books and the creator of the BakerWrite speedwriting system, which is also offered in all Pitman Training franchises and by licensed training companies around the world.

Heather is also proud to be a Prince’s Trust business mentor in the UK and one of the many mentors for Isipho Admin in South Africa.

My Webinars

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.5 / 5

This speaker has received a total of 12 survey responses. Attendees have given an average rating of 4.5 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.7 Stars
How closely did the presenter follow the schedule?
4.4 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Elizabeth S.
August 1, 2023
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
Great training! I'm hoping to be able to successfully apply what I've learned to my work responsibilities.
Sherri R.
July 31, 2023
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
Great way to condense notes/minutes etc. I am getting started today!
Bridget M.
July 31, 2023
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
a sheet with a list of the short cuts would have been nice to have.
KATHY H.
July 31, 2023
4.5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
4 Stars
Do you have any other comments, questions or concerns?
Very helpful information and tools.
Alison G.
July 31, 2023
4.5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
4 Stars
Do you have any other comments, questions or concerns?
very good - would have been nice to be able to ask questions at the end of the presentation
Janet T.
July 31, 2023
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
It was a very engaging presentation with several short exercises throughout, making it easy to understand and grasp the concepts. I can't wait to put the tools into practice.
Donna B.
August 5, 2022
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
She was very informative and loved her accent
MARLENE T.
August 4, 2022
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
This was a good webinar - gave some great ideas for notetaking - it's not set in stone and can be used and adjusted to personal needs and preferences. Time flew by - could have been longer, but for a start, it was perfect
Carolyn H.
August 4, 2022
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
I will get the book. I enjoyed it very much. I used to be a court reporter. Wish I had done this instead.
Sheila S.
August 4, 2022
5 / 5
Satisfaction Rating:
5 Stars
Follow Schedule:
5 Stars
Do you have any other comments, questions or concerns?
it was nice training
viewing 1 to 10 of 12

My Testimonials