Conflict is inevitable. Anger and hurt feelings are not. Learn how to handle conflict and confrontation in a professional fashion. Learn what to say and what not to say in order to reach an agreement. Discover words that trigger defensiveness in others, and what to say when tempers start to flare.
Join communication expert, Pamela Jett, as she helps you successfully navigate conflict.
- Episode #36 :: Monday Jul 25, 2022 - What is Conflict and Why Dealing With it is Imperative
- Episode #37 :: Tuesday Jul 26, 2022 - Uncovering the Roots of Conflict and Why Some Conflicts Escalate
- Episode #38 :: Wednesday Jul 27, 2022 - How to Leverage the Power of Choice in Conflict
- Episode #39 :: Thursday Jul 28, 2022 - How to De-escalate Conflict Effectively
- Episode #40 :: Friday Jul 29, 2022 - How to Stay Calm, Cool, and Collected During Conflict