From Operations to Strategy: The Evolution of Credible HR

In this episode, host Wendy Sellers talks with Justin Dorsey, SPHR, GPHR, a strategic HR consultant and fractional HR professional, about the critical shift from operational HR to strategic leadership. Justin emphasizes that credibility in HR starts with mastering the basics—payroll, compliance, and benefits—before expanding into higher-level influence. He and Wendy explore how Fractional HR offers growing organizations the agility to scale HR functions, and how culture can be used as a powerful retention tool. The conversation also highlights the role of leadership development in driving engagement from the top down.

Our guest, Justin Dorsey is a strategic Human Resources consultant, storyteller and fractional HR Professional. Justin emphasizes that operational excellence, handling payroll, benefits, compliance, and everyday HR needs - is foundational to HR credibility. We also discuss using Fractional HR as a strategic flexibility for growth. Our conversation includes the concept of culture as a retention lever while boosting engagement from the top with leadership development.

Justin Dorsey, SPHR, GPHR
LinkedIn: Justin Dorsey