The Interactive Process Under The ADA

Following the enactment of the Americans with Disabilities Act Amendments Act (ADAAA), employers have had to shift their compliance efforts to emphasize the interactive process—a critical, and often complex, dialogue between employer and employee to explore reasonable accommodations. The ADAAA significantly broadened the definition of "disability" and prompted both the Equal Employment Opportunity Commission (EEOC) and courts to expand the interpretation of employer responsibilities. This webinar will guide employers through the intricacies of the interactive process, offering clarity on evolving legal standards and actionable strategies to navigate accommodations while balancing operational needs.

This session goes beyond theory to focus on real-world applications. Participants will gain a deeper understanding of how the ADAAA interacts with other federal laws such as the FMLA, Workers’ Compensation, Social Security Benefits, and private disability insurance. Practical exercises will be included to simulate the interactive process, helping attendees build confidence in managing accommodations effectively and lawfully. Whether you’re in HR, compliance, or management, this training is vital to staying compliant, reducing legal exposure, and fostering a supportive, productive workplace.

• Understand the ADA as a law requiring a structured process that may yield different outcomes for each employee
• Review the Supreme Court decisions that narrowed the definition of disability—and how the ADAAA reversed those limitations
• Explore the critical components and legal requirements of the interactive process
• Learn what constitutes an “undue hardship” and how employers can substantiate such a claim
• Examine how the ADAAA intersects with FMLA, Workers' Compensation, Social Security Benefits, and private disability plans
• Participate in practical exercises to gain hands-on experience with conducting the interactive process

Why this webinar is a must-attend:
By attending, you'll gain critical legal knowledge and practical tools to confidently handle accommodation requests, reduce compliance risks, and support employee productivity in a legally sound way.