Cash, Credit & Collections Management

In today’s economy, the combination of “cash, credit, and collections” is “king!”

This pro-active webinar will explore the role of cash, credit, and collections within a business and highlight the importance of credit analysis, financial statement analysis, cash management, collection techniques, and management of the collection process in our challenging financial world.

“Basic” and “advanced” credit analysis will be reviewed, including the five “Cs” of credit. Additionally, the “four” basic financial statements will be displayed, followed by a comprehensive “five-step” financial statement analysis model (covering liquidity, activity, leverage, operating performance, and cash flow). Emphasis will be placed on the importance of cash flow—the "life-blood" of all businesses.

Furthermore, the training session will include a combination of “simple” and “sophisticated” cash management tools and effective collection techniques (including the “legal” aspects of collections and “negotiation skills” for collecting cash over the phone or in-person). Additionally, the concept of “managing” the collection process, including “the human factor,” will be explored.

• Explore credit analysis including the five “Cs” of credit
• Display the “four” basic financial statements
• Learn a “five-step” financial statement analysis model, including cash flow analysis
• Review basic and advanced “cash management” tools
• Explore effective “collection” techniques, including the “legal” aspects of collections and “negotiation skills” for collecting cash
• Review the “management” of the collection process