1. Aurora Training Advantage
  2. On Demand Webinar
  3. De-escalation Skills: For Workplace Conflict

On Demand Webinar

De-escalation Skills: For Workplace Conflict

Webinar Details $219

  • Rated:
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Carol Cambridge
  • Topic:   Business Skills, Human Resources, Leadership
  • Credit:   ATAOP 1.0, ATAHR 1.0, SHRM 1.0, HRCI 1.0

All Access Membership

Handling & resolving conflicts that arise in the workplace is one of the toughest challenges that supervisors & managers face. And many are not equipped to handle the urgency or the intensity of the situation.

At a time when emotions run high and positive outcomes are critical, it is imperative that safetyleaders develop new skills and strategies for deescalating challenging situations.

Your Benefits of Attending: 

  • Learn the top 5 non-verbal strategies to de-escalate
  • Discover 3 tips to navigate challenging conversations
  • Learn the Secret Power Phrases that almost always work
  • Identify the signs that an attack is imminent
  • Learn how to handle unforeseen emotional outbursts

Participants will walk away with relevant and immediatetely actionable strategies.

Guest Speaker

  • Carol Cambridge

    Carol Cambridge

    Carol Cambridge is CEO of The Stay Safe Project, an international conference speaker & workplace violence expert. Highly profiled for her expertise, she is often sought by the media for comments when tragedies occur. Caro [...]

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ATAOP Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in operations.

ATAHR Credit

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in human resources.

SHRM Credit

Society for Human Resource Management
Aurora Training Advantage is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

HRCI Credit

Human Resource Certification Institute
This program has been approved for credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.