Mastering Difficult Conversations

Live Webinar

Webinar Details $219

  • Webinar Date: December 2, 2024
  • Webinar Time: 12:00pm - 1:00pm EST   live
  • Webinar Length: 60 Minutes
  • Guest Speaker:   Rhonda Scharf
  • Topic:   Leadership, Business Skills, Business Administration
  • Credit:   ATAAA 1.0, ATAHR 1.0, ATAOP 1.0
All Access Membership

Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to tell the boss their request is unreasonable is something that no one looks forward to doing. We feel anxious and uncomfortable.

Yet, our roles demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way.

This session with Rhonda will show you how. You’ll be given an easy, and fun framework to keep you professional and focused so you know exactly how to have those difficult conversations.

Your Benefits For Attending:
  • Gain 10 tips for handling difficult conversations so you are prepared and confident you are focused and clear.
  • Learn how to handle your emotions (and the emotions of the other person).
  • Understand danger zones to keep your eyes on (don’t fall into these common traps).
  • Gain a step-by-step model to follow to make it easy every time!
  • Learn to deliver those difficult conversations in a professional, respectful, and successful manner.

What our customers are saying


Guest Speaker

  • Rhonda Scharf

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.7 / 5

This speaker has received a total of 511 survey responses. Attendees have given an average rating of 4.7 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.7 Stars
How closely did the presenter follow the schedule?
4.7 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Lynda B.
October 6, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Great training. I would definitely recommend, in fact will recommend to colleagues.

ROBIN H.
August 27, 2020
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
no comment

Haleh Y.
August 27, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Tina H.
August 27, 2020
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Julie R.
August 20, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Very good information - given by someone who obviously knows what she is talking about. Her delivery was fresh verses canned. Well done!

Sydney K.
August 19, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment

Sharon M.
August 19, 2020
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
Insightful. Gave me good tools to use.

Christian j.
August 19, 2020
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
Would be nice to get a hand out not only slides

Tina H.
August 19, 2020
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Thank you!

Krista A.
July 30, 2020
4 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
Great Presenter! Very personable and great questions to include interactions and participations. Not dry and boring at all.
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