1. Aurora Training Advantage
  2. Training
  3. Webinar

Mediating Workplace Disputes

Live Webinar

Webinar Details $219

  • Webinar Date: October 15, 2024
  • Webinar Time: 12:00pm - 1:30pm EDT   live
  • Webinar Length: 90 Minutes
  • Guest Speaker:   Wendy Sellers
  • Topic:   Human Resources, Business Skills
  • Credit:   ATAHR 1.5, ATAOP 1.5, HRCI 1.5, SHRM 1.5

All Access Membership

Welcome to "Mediating Workplace Disputes," a training session designed to equip managers, HR professionals, business owners, and operations specialists with the essential skills to effectively handle and resolve workplace conflicts. This course, led by Wendy Sellers, also known as The HR Lady, delves into practical strategies and insights for mediating disputes within teams and organizations.

Why You Should Attend:

This course is crucial for anyone in a management or HR role who faces the challenge of resolving conflicts within their organization. By attending, you will learn not only to manage conflict more effectively but also to transform these challenges into opportunities for team growth and improved organizational culture. Whether you're dealing with minor disagreements or major disputes, the tools and insights gained from this course will empower you to act confidently and decisively, fostering a more harmonious and productive workplace.

Your Benefits for Attending
  • Identify Common Causes of Workplace Conflict: Understand the various factors that often lead to conflicts among team members, including differing viewpoints, communication barriers, and personality clashes.
  • Master the Conflict Resolution Process: Learn a structured approach to conflict resolution, starting with acknowledging the conflict, identifying root causes, choosing a resolution strategy, and effectively implementing follow-up and feedback.
  • Implement Root Cause Analysis: Gain skills in root cause analysis to address the underlying issues of conflicts rather than just the symptoms, promoting a healthier, more productive workplace environment.
  • Develop Effective Mediation Techniques: Equip yourself with mediation skills necessary for managing direct conflicts between team members, ensuring impartiality, and maintaining a respectful dialogue throughout the process.

What our customers are saying

Guest Speaker

  • Wendy Sellers

    Wendy Sellers

    Wendy Sellers, MHR, MHA, SHRM-SCP, SPHR has 25 years of experience in HR, change management, operations, strategy, corporate culture, and leadership development in all size businesses (local startup to global enterprise) in a wide variety of industries including healthcare, professional services, hi [...]

    View Full Profile

Speakers Performance Based On Past Webinar Survey Results

Average rating

4.5 / 5

This speaker has received a total of 734 survey responses. Attendees have given an average rating of 4.5 stars out of a possible 5, reflecting on the speakers performance on the following questions.

Overall, how satisfied were you with this presenter?
4.5 Stars
How closely did the presenter follow the schedule?
4.6 Stars

Reviews From Past Webinar Surveys

Our webinars are crafted to deliver exceptional value and insight to business professionals. To ensure we meet and exceed your expectations, we conduct thorough post live webinar surveys. Below, you'll find genuine feedback from attendees, sharing their thoughts on the speaker's performance. These reviews highlight our commitment to continuous improvement and excellence in providing top-tier educational experiences.

Linda L.
June 1, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment
Shatina T.
May 12, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Thanks!
Shatina T.
May 12, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Thanks!
Karen T.
May 11, 2020
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
no comment
Becky H.
May 11, 2020
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
I really like that she is honest and realistic about how quickly things change.
Mikako M.
May 11, 2020
4.5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
4.0 Stars
Do you have any other comments, questions or concerns?
no comment
Jon F.
May 8, 2020
3.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
3.0 Stars
Do you have any other comments, questions or concerns?
Today's presenter, Wendy Sellers, was pushing an agenda of fear and recommending extreme and unrealistic measures. Making all office staff take their temperature with a person standing there and waiting a few minutes to be tested (and retested based on weather) is simply NOT realistic, and office staff would not accept waiting in line for 5-10 minutes (or worse) every time they enter the office. This is simply not realistic, and it's even worse for many companies that specify an official starting time like 8AM for all office staff to facilitate everyone being there when needed by management or customers. Requiring office staff to wear masks is also not realistic in my view, and I think we'd get a lot of resistance. Neither is taking people's fans away. Requiring fans to be under one's desk would be a lot more feasible, and just as effective. In addition, Wendy made absolutely no mention of testing to identify those who already have immunity and therefore should have no fear of returning to the workplace at all. Top Immunology lab experts confirm people would have immunity after recovering or being assymptomatic, and a person would simply die if they did not develop some form of immunity! Preventing those 65 and older from returning to the office, while allowing 64 year olds to do so is also arbitrary and frankly discriminatory. We need more practical solutions that can actually be implemented without extreme disruption to the business. She should have specified different recommendations for retail/store businesses and headquarters or backoffice staff as well. The review of CDC, EEOC and ADA guidelines was helpful, but practicality needs to be considered. At the end of the day, we need our people to feel comfortable collaborating with each other as opposed to viewing each other as a vector or threat. Clearing those who have immunity and those who are otherwise healthy and say they're not concerned, while accommodating others by allowing them to continue working remotely without asking them specific health-related questions is a lot more realistic. The reality is, we need better solutions than what Wendy Sellers presented today.
Liza W.
May 8, 2020
4.5 / 5
Satisfaction Rating:
4.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment
Brandon E.
May 8, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
no comment
Brandi C.
May 8, 2020
5 / 5
Satisfaction Rating:
5.0 Stars
Follow Schedule:
5.0 Stars
Do you have any other comments, questions or concerns?
Too much data to cover in the amount of time allowed
viewing 711 to 720 of 734