Behind every HR decision is a real person whose life may be affected by the outcome. From business owners delaying difficult employee matters to managers navigating uncomfortable conversations, Nicole Moss shares why maintaining the human side of HR is essential. Discover how leaders can approach challenging workplace situations with compassion, accountability, and respect while still making sound business decisions.
Our guest Nicole Moss describes HR as “human first.” We discuss where small and mid-sized businesses most often lose the human side of HR. We also dive into the “real people” behind business decisions: the owner who is too busy to take action with an employee matter, the manager having a hard conversation yet forgetting ‘dignit’y, and the employee whose life is affected by the decision.
Guest Contact Information:
Nicole Moss, Co-founder of Moss Consulting
Moss Consulting Website
LinkedIn Profile
- Episode #537 :: Monday Nov 2, 2026 - Balancing Business Decisions with Empathy, Dignity, and the Human Side of HR
