It seems like everywhere we turn, there is a crisis. At work, small issues may turn into what is perceived as a huge workplace crisis. One definition of a crisis per Merriam-Webster is “an unstable or crucial time or state of affairs in which a decisive change is impending especially
one with the distinct possibility of a highly undesirable outcome”. That is a mouthful yet clearly defines what a true crisis is.
When a true crisis occurs that affects the workplace, employees and business leaders often turn to HR for direction. HR must be prepared to swiftly act in order to keep employees safe – mentally and physically. Therefore, having a crisis or emergency preparedness plan in advance is crucial since creating a plan during the crisis is simply too late.
Considerations for a crisis or emergency preparedness plan include preparing for and developing communication strategies regarding fires, natural disasters, terrorism and pandemics. Having crisis resources readily available to your team and all employees while also understanding crisis best practices is important. Be prepared as an HR department while working closely with operations to ensure your actions are as smooth and effective as can be during a crisis.